New Online Employee Training Courses From KnowledgeCity Your Business Needs (May 2022 Edition)

The current job market is on fire. Hundreds of thousands of jobs need to be filled, and it is a job seeker’s market, which means prospective employees are not the only ones who need to be competitive. Companies themselves need to be competitive, too. 

One of the best ways to set your organization apart from others is by providing a robust employee training program. Providing an interesting, easy-to-use training platform is essential to attract and retain top-performers. At KnowledgeCity, we consistently publish new, relevant online training courses so your employees can further develop their skill sets and help your business thrive.

In May of 2022, we added 61 new courses to our Learning Library! The course topics range from business courses on Corporate Social Responsibility Basics and The Role of Empathy in Customer Service to safety courses on Mitigating Unconscious Bias and computer courses, like Adobe Animate for beginners. No matter what industry you are in, KnowledgeCity has all of your upskilling and compliance training needs covered.

Check out the list below of all the online employee training courses we published last month!

Online Business Training Courses:

Leadership Training: Executive leadership is more than a buzz-word: this type of leadership serves a pivotal role in any organization. In these courses on executive leadership, you’ll learn how executive leadership differs from other forms of leadership, what characteristics support success in this role, and how you can acquire those traits.

• Fundamentals of Executive Leadership
• Roles of Executive Leaders
• Manifesting Executive Leadership

Management Training: Two of the main functions of any management position are to measure the performance of your team and to foster employee development. Learn the basics of performance management and measurement–at an individual and organizational level–and how to foster employee personal development through developing and implementing an employee development strategy.

• Introducing Performance Measurement and Management 
• Individual Performance Measurement and Management 
• Organizational Performance Measurement and Management
• Employee and Performance Development
• The Value of Employee Development
• Employee Development Strategy
• Implementing an Employee Development Plan

Marketing Training: The world of marketing is constantly evolving and is always highly competitive. Discover the changes that have happened over time in digital media, how to develop a plan for both traditional and digital advertising, and how to use both types of advertising in the most effective way.

• Transformations in Advertising Media
• Developing an Advertising Mix with Traditional and Digital Advertising
• Using Traditional and Digital Advertising Effectively

Customer Service Training: Empathy is vital for good customer service. Learn about the role empathy plays in customer service and how to distinguish between empathy, sympathy, and compassion when working with customers. Our lessons will also cover empathy’s usefulness and limitations, as well as strategies for employing empathy.

• The Role of Empathy in Customer Service
• Customer Service Strategies for Employing Empathy
• Employing Empathy in Common Customer Service Situations

Human Resources Training: DE&I initiatives can bring many advantages to your organization, but to create an environment in which a variety of people are welcomed and accepted, you need to adopt diversity management practices. These courses cover the basics of diversity management, structural bias, and microaggressions. You’ll also learn how HR professionals can create and implement diversity initiatives. 

• Diversity and the Role of Human Resources
• Diversity and Inclusion in Hiring and Recruiting
• Demonstrating Diversity and Inclusion in Training and Retention

Diversity & Inclusion Training: Placing an emphasis in your workplace on DE&I ensures that a company keeps policies and processes in place that proactively engage people of different backgrounds, so they’re represented and included in the workforce. These courses showcase the impact that encouraging DE&I in your company can have. 

• Diversity, Equity, and Inclusion and the Contemporary Workplace
• Fostering Diversity, Equity, and Inclusion in the Workplace
• Promoting a Diversity, Equity, and Inclusion Policy

Soft Skills Training: Professional conduct can increase the respect your peers have for you or even play a part in earning a big promotion. Learn how to develop a plan, adopt a professional demeanor, and foster good habits so you can create a professional appearance and behavior in your workplace.

• Professionalism and Workplace Culture
• Essential Professional Characteristics
• Essential Skills for Workplace Professionals

Business Planning Training: The business planning courses KnowledgeCity published last month focus on two topics: corporate social responsibility and competitor analysis. Corporate social responsibility is an essential way for a corporation to show concern for the well-being of its employees and the needs of its customers. Learn CSR strategies and about how being socially responsible benefits not only the corporation itself but also its employees and the broader community. In the courses focused on competitor analysis, you’ll learn how to evaluate your competition through competitive intelligence and analysis so you can remain at the top in all of your business ventures.

• Corporate Social Responsibility Basics
• Key Themes of Corporate Social Responsibility
• Corporate Social Responsibility Strategy
• Evaluating Your Competition
• Competitive Intelligence and Competitor Analysis
• Performing a Competitor Analysis

Business Strategy and Operations Analysis Training: Strategic management is a continuous process that involves constantly readjusting goals and redefining strategy to meet new market demands. In this course, you’ll learn what strategic management is, why it’s important for organizations to implement it, and how business policy and strategic management are interconnected.

• Policy, Strategic Management, and Business Growth
• Strategic Management, Challenges, and Revising Policy
• Forming Business Policy and Developing Strategy

Online Computer Training Courses:

Adobe Suite:

• Adobe Animate for Beginners Training: In this 7-course beginners module, you’ll discover how to get started with Adobe Animate, navigate the user interface, and set up your workspace. You’ll learn how to set your user preferences, how to import a variety of file formats such as Photoshop layers, and how to use several features like keyframes, instances, and frames. You’ll gain a confident working knowledge of how to create symbols and publish the animations in a variety of formats.

Microsoft Word:  

• Intermediate Microsoft Word 2021 Training: This 6-module intermediate course on Microsoft Word will teach you how to illustrate documents, create tables, implement headers and footers, revise documents, use editing tools, and to collaborate through the use of Track Changes and comments. You’ll also learn how to employ features like search and replace and to enhance and format text in a variety of ways.

Cloud Computing Training:

• Amazon Web Services Basic Cloud Concepts: In this 4-module Amazon Web Services (AWS) Basic Cloud Concepts course, you will learn the fundamentals and main benefits of using the AWS cloud. Learn to identify aspects of AWS cloud economics and how to explain the different cloud architecture design principles. Discover how to create a free AWS account, how to navigate the console, and how to develop virtual servers, storage solutions, and databases. Finally, you will learn how to set up budgets, billing alarms, and review expenses accrued on an AWS account.

Computer Programming Training:

• Programming Foundations: Software QA: This 5-module Software QA course provides a comprehensive overview of the concepts and features that make up all areas of Software Quality Assurance. Learn the history of the SQA’s origins and how to examine different methods and techniques pertaining to the Software Development Life Cycle (SDLC) within SQA. You’ll also discover various processes and techniques needed for your software and how to utilize various testing techniques and run bug reporting.

Online Safety Training Courses:

Social Safety Training: 

• Mitigating Unconscious Bias: Learning to recognize and mitigate unconscious biases can help ensure everyone is able to work together safely and effectively. Learn how to recognize your own unconscious biases, how to identify some of the most common biases people may have, and how these biases can have significant impacts on your workplace. Discover methods you can use to mitigate the effects of your own unconscious biases to ensure a fair and equitable workplace for everyone in your organization. 

Online Finance Training Courses:

Accounting Principles Training: The word finance makes most people think about money, but it involves much more than that. Finance involves many of the ways that most societies today operate. Learn the basics of financial literacy so you can determine how your finances affect your ability to manage your money and credit, how you plan for retirement, and how well you invest, assess risk, and budget.

• Personal Finance and Financial Literacy
• Income, Saving, and Banking
• Credit, Debt, and Financial Literacy
• Investment, Risk, and Financial Literacy

Whether you want to provide training courses to your employees on business and leadership, personal financial literacy, or different computer softwares, there’s something for everyone at KnowledgeCity. Help upskill your workers and enhance your company with KnowledgeCity’s Learning Library and Learning Management System. Request a free demo, and start providing quality employee training online today!