Diversity and Inclusion in Hiring and Recruiting

Name: Diversity and Inclusion in Hiring and Recruiting
Author: Marcella McCurdy

Learn inclusive hiring and recruiting practices

Preview the first lesson free — get full access to all 7 lessons.

Course: On-Demand

(soft tones) (cymbals crashing) Welcome to Knowledge City's course on Diversity and Inclusion in Hiring and Recruiting. These lessons will discuss some best practices for hiring and recruiting diverse candidates and tools and techniques you can use for diverse talent acquisition. This course will give you the confidence and the skills you need to conduct inclusive interviews and screen, select, and onboard qualified, diverse candidates. The Harvard Business Review suggests that even companies that are committed to diversity and inclusion can experience bias in the hiring process. While many hiring managers may not realize they're being biased, there are still ways to reduce these unconscious biases. For example, you could conduct blind resume reviews by looking at the resumes without the names or identifying characteristics. Some companies use software to assist them with blind resume reviews. This software can screen for skill and talent objectively and won't be biased by cultural factors like ethnic names or names typical for a specific gender. Structured, standardized interviews with objective scores can allow for candidates from diverse backgrounds to be viewed in a positive light. It is a good practice for every candidate to be asked the same objective questions. For example, if a recruiter is hiring for a sales position, they may ask interview questions like, how many sales did you close in the first quarter of the year? Conducting work sample tests can also help reduce bias. When designing a work sample test, try to ensure the test is inclusive and that people from different backgrounds will be able to score well on it. For instance, if the position is a communication or marketing position, ask to see prior work samples or a portfolio of work. It may be helpful to consider the halo effect. Which can make us attribute positive qualities to more attractive people. According to an article in Verywell Mind, the halo effect can make us assume that because someone is attractive, they are automatically compassionate, moral, or intelligent. Halo effect biases can be observed when managers implied that they want someone beautiful and well mannered for a customer facing role. While it is possible for unconscious biases to affect the hiring process, you can take action to prevent these biases from negatively affecting diverse applicants. Through practices like blind resume reviews and a work sample test, your hiring managers can overcome these hindrances to find diverse individuals with excellent qualifications.

Beginner Provider : Marcella McCurdy 7 Lessons · 19m in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese

Course Description

Workforce diversity has become increasingly important because our world is now more culturally and ethnically diverse than it’s ever been in the 21st century. With this diverse workforce, recruiters have the ability to hire from a wide pool of talent. To recruit the best candidates, human resources employees need to have a deep understanding of diverse candidates and the best ways to reach them. They will also have to learn how to avoid bias and stay inclusive while screening and interviewing candidates from all backgrounds.

This course on Diversity and Inclusion in Hiring and Recruiting will demonstrate ways to eliminate bias when hiring or recruiting. You will also learn how to create inclusive recruiting materials that attract diverse talent so the best candidates don’t miss your postings. This course will explore how you can be inclusive when talent sourcing or screening candidates. You will also discover how to be inclusive when conducting interviews.

What You'll Learn

Write inclusive job postings that attract diverse talent
Identify and eliminate biases in the recruiting process
Develop inclusive job descriptions and recruitment materials
Source and screen talent using inclusive practices
Conduct inclusive interviews with candidates from all backgrounds
Onboard new hires inclusively

Key Takeaways

Workforce diversity gives recruiters the ability to hire from a wide pool of talent.
Recruiting the best candidates requires a deep understanding of diverse candidates and the best ways to reach them.
Avoiding bias and staying inclusive is essential when screening and interviewing candidates from all backgrounds.
Creating inclusive recruiting materials helps ensure the best candidates do not miss your postings.
Inclusivity applies across talent sourcing, screening, and conducting interviews.

Frequently Asked Questions

Who is this course for?

It is designed for human resources employees and recruiters who need to understand diverse candidates and the best ways to reach them while avoiding bias and staying inclusive.

What will this course teach me?

It demonstrates ways to eliminate bias when hiring or recruiting, how to create inclusive recruiting materials that attract diverse talent, and how to be inclusive when sourcing, screening, and interviewing candidates.

What topics are covered in the lessons?

The course covers eliminating bias in hiring and recruiting, developing inclusive job descriptions and recruitment materials, inclusive talent sourcing, inclusive screening practices, conducting inclusive interviews, and onboarding new hires.

Why does diversity and inclusion matter in hiring?

Because the world is more culturally and ethnically diverse than ever in the 21st century, a diverse workforce lets recruiters hire from a wide pool of talent, and the course describes the importance of diversity and inclusion when hiring.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:

Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).