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KnowledgeCity

Communicating with Your Team

Learn how to foster communications within your team and provide effective feedback that promotes unity
Preview the first lesson free — get full access to all 7 lessons.
Course: On-Demand
Beginner Provider Cara Terrance  7 Lessons ·  14m  in Arabic, German, English, Spanish, French, Portuguese, Russian, Chinese 

Course Description

Communication is one of the most important factors determining a team's eventual success or failure. In this course you’ll hone your communication skills with a special focus on team communication. You’ll learn about passive and aggressive communication, and how these behaviors are detrimental to effective teamwork. You’ll learn how to harness assertiveness to counter these behaviors, as well as best practices for contributing to group meetings and giving positive feedback using the PIP Feedback Method. By the end of this course, you’ll have picked up techniques on how to encourage team members to participate and how to solve problems that might arise within your team. You’ll come away with steps you can use right away that can improve your communication skills.

What You'll Learn

  • Identify the signs of passive and aggressive communication
  • Harness assertiveness to counter passive and aggressive behaviors
  • Contribute effectively to group meetings
  • Give helpful feedback using the PIP (Positive-Improvement-Positive) Feedback Method
  • Encourage team members to participate fully
  • Apply steps to solve problems that arise within a team

Key Takeaways

  • Communication is one of the most important factors determining a team's eventual success or failure.
  • Passive and aggressive communication behaviors are detrimental to effective teamwork.
  • Assertiveness can be harnessed to counter passive and aggressive communication.
  • The PIP Feedback Method (Positive-Improvement-Positive) is a structured way to give positive feedback.
  • The course provides steps learners can use right away to improve their communication skills.

Frequently Asked Questions

What will this course teach me?

It helps you hone your communication skills with a special focus on team communication, including identifying passive and aggressive communication, harnessing assertiveness, contributing to group meetings, giving feedback with the PIP Method, encouraging participation, and solving problems within a team.

What is the PIP Feedback Method covered in this course?

PIP stands for Positive-Improvement-Positive, a feedback method the course teaches for giving positive feedback to team members.

Who is this course for?

It is for people who want to improve their communication skills with a focus on team communication, including encouraging team members to participate and solving problems that arise within a team.

Will I learn techniques I can apply immediately?

Yes. The course says you'll come away with steps you can use right away to improve your communication skills.