KnowledgeCity

Sales Coaching Fundamentals

Learn how to effectively coach your sales team
Preview the first lesson free — get full access to all 6 lessons.

To view this video please enable JavaScript.

Course: On-Demand
Intermediate  Provider Kersten Kelly Brunner  6 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

Could some members of your team benefit from sales coaching, but you’re unsure of how to do it? In the sales business, it’s crucial to have a team with strong sales abilities, but sometimes your salespeople will need assistance getting or staying on track. By using sales performance data and tailoring your coaching style, you can determine who could benefit from coaching and also know which is the best coaching structure to use to help them. Once you’ve coached your team, establishing accountability will keep them on the path to success.

Our Sales Coaching Fundamentals course guides you in the coaching process. You’ll be able to identify whom to coach, as well as how to customize your coaching so employees can get the specific help they need. You’ll also be introduced to three coaching structures and find out how to create a blended approach using all of them. This course will explain integrating customer feedback into the coaching process, and how to hold your team accountable and nurture them toward their goals.

What You'll Learn

  • Identify which salespeople to coach and when, using sales performance data
  • Customize and tailor your coaching style for individual employees
  • Define your coaching structure and create a blended approach using three coaching structures
  • Address performance and quotas as part of the coaching process
  • Integrate customer engagement and feedback into your coaching
  • Establish accountability and nurture your team toward their goals

Key Takeaways

  • Using sales performance data helps determine who could benefit from coaching and which coaching structure best suits them.
  • Tailoring your coaching style lets employees get the specific help they need.
  • The course introduces three coaching structures and shows how to create a blended approach that uses all of them.
  • Integrating customer feedback into the coaching process supports employee development.
  • Establishing accountability keeps coached team members on the path to success.

Frequently Asked Questions

Who is this course for?

It is for those who manage salespeople and are unsure how to coach team members who need assistance getting or staying on track.

What does the Sales Coaching Fundamentals course cover?

It guides you through the coaching process: identifying whom to coach, customizing your coaching, using three coaching structures and blending them, integrating customer feedback, and holding your team accountable while nurturing them toward their goals.

How will I learn to decide who needs coaching?

The course explains using sales performance data to determine who could benefit from coaching and which coaching structure is best to help them.

What coaching structures does the course teach?

It introduces three coaching structures and shows how to create a blended approach using all of them.

What topics do the lessons include?

Lessons cover knowing which salespeople to coach and when, tailoring your coaching style, creating a coaching structure, addressing performance and quotas, integrating customer engagement and feedback, and establishing accountability and nurturing success.