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Employee Relations for HR Professionals
Use employee relations to create a positive workplacePreview the first lesson free — get full access to all 6 lessons.
Beginner Provider : Stephanie Douglas 6 Lessons · 20m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Employee engagement occurs when employees feel committed to their company and have a strong connection with the work they do. Your department is responsible for performance management, including supporting employees’ goals and disciplining them. Part of performance management is conducting performance evaluations or reviews. These aim to identify gaps in an employee’s performance so you can provide needed development.
This course will cover each stage of the employee life cycle and how the HR department can interact with employees to improve their experience and manage complaints and grievances. You’ll learn how to set performance management goals for employees, monitor their progress, and rate their performance. This course also covers the most common forms of employee discipline, like progressive discipline, training and performance improvement plans, reassignment, and suspension. By the end of this course, you will be prepared for the process of terminating an employee, including best practices for keeping this situation running smoothly and without conflict.
What You'll Learn
- Identify each stage of the employee life cycle
- Manage employee complaints and grievances
- Apply performance management strategies to set goals, monitor progress, and rate performance
- Evaluate appropriate disciplinary methods for a given offense
- Recognize common forms of employee discipline, including progressive discipline, performance improvement plans, reassignment, and suspension
- Prepare for the employee termination process while keeping it smooth and conflict-free
Key Takeaways
- Employee engagement occurs when employees feel committed to their company and have a strong connection with the work they do.
- The HR department is responsible for performance management, including supporting employees' goals and disciplining them.
- Performance evaluations aim to identify gaps in an employee's performance so that needed development can be provided.
- Common forms of employee discipline include progressive discipline, training and performance improvement plans, reassignment, and suspension.
- The course prepares HR professionals for terminating an employee using best practices that keep the situation running smoothly and without conflict.
Frequently Asked Questions
Who is this course for?
This course is for HR professionals responsible for performance management, employee relations, and handling complaints and grievances.
What does this course cover?
It covers each stage of the employee life cycle, how HR interacts with employees to improve their experience and manage complaints and grievances, setting and rating performance management goals, common forms of employee discipline, and the employee termination process.
What forms of employee discipline does the course address?
It covers the most common forms of employee discipline, including progressive discipline, training and performance improvement plans, reassignment, and suspension.
What skills will I gain from this course?
You will gain skills in people management, employee relations, employee performance management, HR regulations, HR scorecard, and human resource management.
What topics are included in the lessons?
The lessons include an Introduction, The Employee Life Cycle, Employee Relations, Handling Complaints and Grievances, Performance Management, and a Test Your Knowledge section.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
