KnowledgeCity

Sustaining a Positive Work Environment

Take charge and guide your employees towards a safer workplace with these ideas and strategies
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Course: On-Demand
Advanced  Provider Paula Chenoweth  5 Lessons ·  11m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

Many managers want to enjoy a safe and positive workplace, but they don’t always know how to support identity, cultural, and personality differences. This course will show you how to work with diversity, and not against it. We share best practices for creating an inclusive workplace where people can feel comfortable to participate as their authentic selves. You’ll learn how to allow your employees to take ownership of their work culture, so that they’re invested in sustaining a positive environment. We'll help you develop a plan that values diversity. You’ll learn how to design protective measures, inclusion committees, zero-tolerance policies, and stress-management training.

In this course we’ll teach you to be the change you want to see by setting an example for the people you work with. When you demonstrate respectful behavior, it is easier to ask the same thing of your workforce. We'll explore how being a positive influence can make your approaches to hostility more authentic. You’ll learn about enforcing a zero-tolerance policy that educates each employee about behaviors that cross your organization’s boundaries. We’ll also help you encourage your employees to become positive role models for each other.

What You'll Learn

  • Apply best practices for building an inclusive workplace that values diversity
  • Design protective measures, inclusion committees, and zero-tolerance policies
  • Develop a plan that empowers employees to take ownership of their work culture
  • Implement preventative measures and stress-management training
  • Set an example by demonstrating respectful behavior toward your workforce
  • Enforce a zero-tolerance policy that educates employees about boundary-crossing behaviors

Key Takeaways

  • Working with diversity, rather than against it, helps create an inclusive workplace where people can participate as their authentic selves.
  • When employees take ownership of their work culture, they become invested in sustaining a positive environment.
  • Leading by example and demonstrating respectful behavior makes it easier to ask the same of your workforce.
  • A zero-tolerance policy educates each employee about behaviors that cross the organization's boundaries.
  • Encouraging employees to become positive role models for each other supports long-term harmony.

Frequently Asked Questions

Who is this course for?

It is for managers who want to enjoy a safe and positive workplace but don't always know how to support identity, cultural, and personality differences.

What will this course teach me to do?

It teaches you to work with diversity, build an inclusive workplace, develop a plan that values diversity, and design protective measures, inclusion committees, zero-tolerance policies, and stress-management training.

What skills does this course cover?

It covers influencing skills, positive reinforcement, hostile work environment, positive discipline, positive management leadership, and workplace violence prevention and response.

What topics are included in the lessons?

The lessons include an Introduction, Developing a Plan for the Future, Implementing Preventative Measures, Being the Change You Want to See, and a Test Your Knowledge section.

How does the course approach handling hostility?

It explores how being a positive influence and setting an example can make your approaches to hostility more authentic, and how to enforce a zero-tolerance policy.