Course Description
When conducting meetings, training employees, onboarding new hires, or holding coaching sessions, effective communication is necessary to ensure a successful outcome. In any of these situations, the parties involved want to ensure that their messages are clear, that others participate as expected, and that any next steps taken are necessary. There’s a pretty good chance that you’ll have to involved in one of these kinds of situations in the workplace, so it’s important to be prepared in advance and have the skills needed to say what you need to say.
In these lessons on Interpersonal Oral Communication, you’ll explore specific workplace situations that require effective oral communication skills and learn how to implement them appropriately in real-world scenarios. You’ll learn about the various situations that can require effective oral communication, like meetings, collaborations, negotiations, making decisions, solving problems, and training new hires.
What You'll Learn
- Conduct meetings effectively in the workplace
- Identify the role of collaboration in the workplace
- Define the steps in the decision-making process
- Explain the negotiating process
- Explain the role of training and coaching
- Apply oral communication skills to problem-solving and onboarding situations
Key Takeaways
- Effective oral communication is necessary for successful outcomes when conducting meetings, training employees, onboarding new hires, and holding coaching sessions.
- In workplace communication situations, the parties involved want their messages to be clear, others to participate as expected, and any next steps taken to be necessary.
- The course covers specific workplace situations that require effective oral communication, including meetings, collaborations, negotiations, decision-making, problem-solving, and training new hires.
- Learners explore how to implement effective oral communication skills appropriately in real-world scenarios.
- Being prepared in advance with the right communication skills helps you say what you need to say in these workplace situations.
Frequently Asked Questions
What workplace situations does this course cover?
It covers specific workplace situations that require effective oral communication, including meetings, collaborating, problem-solving, decision-making, negotiating, training, and coaching.
What will I learn in this course?
You will learn the best way to conduct a meeting, identify the role of collaboration in the workplace, define the steps in the decision-making process, explain the negotiating process, and explain the role of training and coaching.
Who is this course for?
It is for people who may be involved in workplace communication situations such as conducting meetings, training employees, onboarding new hires, or holding coaching sessions, and who want to be prepared with the skills needed to communicate effectively.
How is the course structured?
The course is delivered through lessons covering Meetings, Collaborating, Problem-Solving, Decision-Making, Negotiating, Training, and Coaching, followed by a Test Your Knowledge assessment.
Does the course focus on theory or real-world application?
The course explores specific workplace situations that require effective oral communication skills and teaches how to implement them appropriately in real-world scenarios.
