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Critical Sales Coaching Moments
Learn how take advantage of opportunities to coach your salespeoplePreview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : Kersten Kelly Brunner 5 Lessons · 8m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Creating a sales coaching plan gives you a guideline to follow for supporting your team. Just like it’s essential for salespeople to be prepared for meetings with clients, it’s also essential for their sales coaches to help them with their preparations. After the sales meeting, holding a debriefing with your team gives you the opportunity to ask relevant questions about how the sales meeting went. This will provide you with essential information you can incorporate into your sales coaching.
This course in Critical Sales Coaching Moments will help you create an effective, documented sales coaching plan. You'll be introduced to general coaching plans and learn to write a plan that both parties can agree on. You'll learn the concepts of coaching prior to and during a customer meeting. This course will also explain the importance of debriefing after a sales meeting in order to learn about what worked well and what improvements can be made.
What You'll Learn
- Create an effective, documented sales coaching plan that both parties can agree on
- Coach salespeople before a customer meeting to support their preparations
- Provide support during a customer meeting at critical sales moments
- Debrief after a sale to identify what worked well and what can be improved
- Build toward the next critical coaching moment with your team
- Reinforce sales associate accountability within your coaching plan
Key Takeaways
- A sales coaching plan gives you a guideline to follow for supporting your team.
- Just as salespeople prepare for client meetings, their coaches are essential in helping them prepare.
- Holding a debriefing after a sales meeting lets you ask relevant questions about how it went and gather information to incorporate into your coaching.
- Effective coaching covers the moments both prior to and during a customer meeting.
- Debriefing after a sales meeting helps reveal what worked well and what improvements can be made.
Frequently Asked Questions
What will I learn in this course?
You will be introduced to general coaching plans and learn to write a plan that both parties can agree on, learn the concepts of coaching prior to and during a customer meeting, and understand the importance of debriefing after a sales meeting to learn what worked well and what improvements can be made.
Who is this course for?
This course is designed for sales coaches who support their team, helping salespeople prepare for and perform in client meetings.
What topics are covered in the lessons?
The lessons cover Planning, Coaching Before a Meeting, Support During a Meeting, Debriefing After a Sale, and Building Towards the Next Critical Moment.
What skills does this course help build?
This course helps build accountability and self-confidence, including an understanding of the importance of sales associate accountability.
Why is debriefing after a sales meeting important?
Debriefing after a sales meeting gives you the opportunity to ask relevant questions about how the meeting went, providing essential information you can incorporate into your sales coaching and helping you learn what worked well and what can be improved.
