Course Description
There are going to be times in both your personal life and professional career when you'll have to be part of a negotiation, such as for a new car or a new salary. This "Negotiation for Beginners" course will set you up for success: you'll learn how to prepare for a negotiation, what expectations are required of both parties, and how to identify what you want to get out of it. You'll gain the tools to navigate the negotiation — like how to ask questions and use persuasion — so that you and your counterpart can arrive at the best solution for both parties.
Negotiation opportunities crop up everywhere — but are you making the most of those opportunities when they arise, and getting what you need out of them? Use this “Negotiation for Beginners” training as a primer for negotiation opportunities, whether at work or in your personal life. You'll build a fundamental skill set for negotiation, including learning the importance of negotiation, the role of both parties, and what topics you can negotiate, as well as negotiation tips for beginners. Learn how to make trade-offs, the importance of body language during a negotiation, how to ask questions and sway opinions, and even the value of walking away. Negotiations often seem daunting, but this course will help you build skills and confidence for when the opportunity comes.
Learning Objectives:
- Be able to answer the question, “What is negotiation?”
- Realize the different roles in a negotiation
- Understand what skill sets are required to be a good negotiator
- Discover successful negotiation tactics to use in personal and professional settings
- Learn to recognize your self-interests and how to negotiate for your goals
- Learn to identify the other party’s interests
- Discover the use of body language in negotiations
- Learn how to ask questions to uncover information
- Recognize the value of compromise and/or walking away
What You'll Learn
- Define what negotiation is and recognize the different roles of both parties involved
- Identify the fundamental skill sets required to be a good negotiator
- Recognize your own self-interests and identify the other party's interests
- Apply persuasive arguments, elicitation techniques, and trade-offs to give and get in a negotiation
- Interpret nonverbal cues and body language during negotiations
- Evaluate the role of compromise and recognize the value of walking away
Key Takeaways
- Negotiation opportunities arise in both personal life and professional career, such as buying a new car or discussing a new salary.
- Preparing for a negotiation includes understanding the expectations of both parties and identifying what you want to get out of it.
- Good negotiators use tools such as asking questions, persuasion, and trade-offs to reach the best solution for both parties.
- Body language and nonverbal cues play an important role during a negotiation.
- Knowing when to compromise and recognizing the value of walking away are part of a fundamental negotiation skill set.
Frequently Asked Questions
Who is this course for?
This course is a primer for beginners who want to build a fundamental skill set for negotiation, whether for opportunities at work or in their personal life.
What will I learn in this course?
You'll learn how to prepare for a negotiation, the roles of both parties, what topics you can negotiate, how to make trade-offs, the importance of body language, how to ask questions and sway opinions, and the value of walking away.
Do I need prior negotiation experience to take this course?
No. This is a "Negotiation for Beginners" course designed as a primer to help you build skills and confidence for when a negotiation opportunity comes.
What skills does this course cover?
The course covers negotiation, bargaining, business negotiation, negotiation strategies, negotiation training, and price negotiation.
How can negotiation skills be applied?
The course teaches successful negotiation tactics to use in both personal and professional settings, including identifying your goals and the other party's interests.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Credits (PDCs): 0.75
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
