KnowledgeCity

Modern Communication Methods

Effective Business Communications
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Course: On-Demand
Beginner  Provider George Cadell  5 chapters ·  20 Lessons ·  43m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

Throughout our day we give and receive communication, sometimes without much awareness for modern communication methods or the process itself. For example, part of the communication process is understanding how to overcome communication barriers in the workplace. In this course, you’ll learn the importance of modern communication, the four different communication styles, and the different types of communicators. With this “Modern Communication Methods” training, you’ll see improved communication and more collaboration in the workplace.

Successful leaders have one thing in common: an exceptional ability to communicate. Communication is important because effective communicators can motivate others and achieve goals. When communication breaks down, especially in the workplace, frustration ensues and job satisfaction declines. Understanding the four types of communication styles, how to overcome barriers of communication, and the different types of communicators can offer tremendous benefits to your organization. In this “Modern Communication Methods” training course, you’ll gain new knowledge and better communication methods to help you and your team succeed in the workplace.

Learning objectives

  • Learn why practice is important to improve your communication
  • Understand the communication process
  • Discover how to overcome communication barriers
  • Learn about the different styles of communication
  • Understand the four types of communicators and which type you are
  • Discover best practices for effective communication in a variety of settings

What You'll Learn

  • Understand the communication process and why practice improves your communication
  • Identify and overcome communication barriers in the workplace
  • Distinguish the four different communication styles
  • Recognize the types of communicators, including the intuitive, functional, and personal communicator, and determine which type you are
  • Adapt your style and apply best practices for effective communication in settings such as meetings and negotiations
  • Develop assertiveness and nonverbal communication skills to enhance participation

Key Takeaways

  • Successful leaders share an exceptional ability to communicate, and effective communicators can motivate others and achieve goals.
  • When communication breaks down, especially in the workplace, frustration grows and job satisfaction declines.
  • Understanding the four communication styles, how to overcome barriers, and the different types of communicators can offer benefits to an organization.
  • The course covers adapting your communication style across a variety of settings, including negotiations and meetings.
  • Practice is important to improving your communication.

Frequently Asked Questions

What will I learn in this course?

You will learn the importance of modern communication, the communication process, how to overcome communication barriers, the four different communication styles, and the different types of communicators, along with best practices for effective communication in a variety of settings.

Who is this course for?

It is designed for people who want improved communication and more collaboration in the workplace, helping you and your team succeed.

What are the four types of communicators covered?

The course covers types of communicators including the intuitive communicator, the functional communicator, and the personal communicator, and helps you understand which type you are.

What communication settings does the course address?

It addresses effective communication in a variety of settings, including nonverbal communication, negotiations, meetings, and enhancing participation.

What skills will I gain?

You will build skills in professional communication, verbal communication, business communication, communication planning, and communication strategies.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.75

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.75

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).