Course Description
All businesses strive to function as efficiently, productively, and cost-effectively as possible. This course on “Business Process Management” will give you insight into the life cycle of business processes, as well as how to identify which processes are working well, how to strategically update those that need improvement, and how to create new processes to employ. You'll learn the different phases to the Business Process Management (BPM) life cycle, and gain new vocabulary and new tools to implement as you work with your team to make your business stronger.
Business Process Management (BPM) is an effective way to evaluate that a business’s process flow — from input, to throughput, to final output — is not only efficient, but provides the expected outcomes with low friction. This course will help managers not only understand what BPM is, but how to go about enacting a multi-phase analysis of their business’s processes. This includes analyzing current operational flows and goals, and forming a team to study the impact of current processes. You’ll then learn how to identify bottlenecks and failures, implement new business processes, and test performance going forward. Additionally, this Business Process Management course provides a list of BPM analysis techniques to use to help you make data-driven, informed decisions. Implementing effective management of business processes is a highly-valued skill for managers, and our course can give you the training to accelerate your career.
Learning objectives
- Recognize the different approaches to studying business processes
- Identify the different phases of the BPM life cycle
- Learn different tools available to assist with each phase
- Understand roadblocks to effective BPM
What You'll Learn
- Recognize the different approaches to studying business processes
- Identify the different phases of the Business Process Management (BPM) life cycle
- Apply the tools available to assist with each phase of the life cycle
- Identify bottlenecks and failures in current operational flows
- Implement new business processes and test performance going forward
- Understand the roadblocks to effective BPM
Key Takeaways
- Business Process Management is a way to evaluate that a business's process flow, from input to throughput to final output, is efficient and delivers expected outcomes with low friction.
- The BPM life cycle is made up of multiple phases, including strategic analysis, clarification and analysis, new process creation, new process implementation, and new process control.
- Effective BPM involves analyzing current operational flows and goals and forming a team to study the impact of current processes.
- The course provides a list of BPM analysis techniques to support data-driven, informed decisions.
- Implementing effective management of business processes is a highly valued skill for managers that can help accelerate a career.
Frequently Asked Questions
Who is this course for?
This course is designed for managers, helping them understand what BPM is and how to enact a multi-phase analysis of their business's processes.
What does the Business Process Management course cover?
It covers the BPM life cycle and its phases, ways to study business processes, identifying bottlenecks and failures, creating and implementing new processes, controlling new processes, testing performance going forward, and how to identify and avoid potential pitfalls.
What skills will I gain from this course?
You will learn to recognize different approaches to studying business processes, identify the phases of the BPM life cycle, use tools available for each phase, and understand roadblocks to effective BPM, along with new vocabulary and tools to implement with your team.
What phases of the BPM life cycle does the course teach?
The course addresses the Strategic Analysis phase, the Clarification and Analysis phase, the New Process Creation phase, the New Process Implementation phase, and the New Process Control phase.
How does this course help with decision-making?
It provides a list of BPM analysis techniques to use to help you make data-driven, informed decisions.
