Course Description
Respect is an important value in business, especially for the many companies that work in teams. Because we have coworkers who are different from us and may not share the same background or opinions, honoring differences plays a critical role in ensuring effective collaboration and teamwork. Part of learning about respectful behavior is learning more about yourself. We’ll help you build self-awareness so you can better manage your responses to challenging situations and be able to respect yourself and colleagues in a way that welcomes each person’s uniqueness.
In this course, you will explore how to build self-awareness and confront implicit biases. This course shares skills that can help guide the way you interact with others, whether they share your values or not. We will review inclusive active listening, empathy, addressing cognitive distortions, and mindfulness. By the end of this course, you will discover how you can promote respectful behavior, language, and collaboration in the workplace.
What You'll Learn
- Define self-awareness and identify ways to improve it
- Build self-awareness to better manage responses to challenging situations
- Confront and address implicit biases and cognitive distortions
- Apply inclusive active listening, empathy, and mindfulness when interacting with others
- Use respectful language in the workplace
- Promote respectful behavior, language, and collaboration in the workplace
Key Takeaways
- Respect is an important business value, especially for companies that work in teams.
- Honoring differences among coworkers plays a critical role in effective collaboration and teamwork.
- Building self-awareness helps you better manage your responses to challenging situations.
- Inclusive active listening, empathy, addressing cognitive distortions, and mindfulness are skills that guide how you interact with others, whether or not they share your values.
- Active listening is important in the workplace.
Frequently Asked Questions
Who is this course for?
It is designed for people who work with coworkers who are different from them and want to honor differences to ensure effective collaboration and teamwork, especially in companies that work in teams.
What does this course cover?
It covers building self-awareness, confronting implicit biases, inclusive active listening, empathy, addressing cognitive distortions, mindfulness, and using respectful language to promote respectful behavior and collaboration in the workplace.
What skills will I gain?
You will develop listening skills, organizational awareness, self-awareness, social skills, and sensitivity training, along with understanding of a hostile work environment.
What topics are included in the lessons?
The lessons include an Introduction, Building Self-Awareness, Active Listening, Using Respectful Language, and a Test Your Knowledge assessment.
What are the main learning objectives?
To define self-awareness and discuss ways to improve it, explain the importance of active listening in the workplace, and discuss techniques for using respectful language in the workplace.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
