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KnowledgeCity

Statistics, Metrics, and Analytics for HR Managers

Learn how the role of HR is changing based on analytics and metrics
Preview the first lesson free — get full access to all 12 lessons.
Course: On-Demand
Intermediate Provider Karen Rice  4 chapters ·  12 Lessons ·  40m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Metrics have been changing HR functions at a rapid pace. HR metrics and data analytics will continue to evolve through technology. This brings the opportunity to learn the best practices for managing information.

In this course, we’ll discuss major changes in analytics and metrics. You’ll learn the benefits of using common tools to perform your duties. You’ll be able to present correct data, show your competencies, and instill trust and respect among your teams. You will learn how to calculate things like cost per hire and offer acceptance rates, monitor employee turnover, and measure the impact of training programs.

After this course, you will be able to organize your employees’ schedules, pay rates, and promotions.

This course will help you understand the impact of metrics on employee relations. You will learn some of the ethical considerations in collecting and using the data effectively and why keeping the source data confidential is important.

What You'll Learn

  • Discover how metrics are changing HR functions and evolving through technology
  • Strategize using HRM software and learn where to find statistical data
  • Calculate HR metrics such as cost per hire and offer acceptance rates
  • Monitor employee turnover and measure the impact of training programs
  • Assess recruiting, hiring, onboarding, retention, and overall HR effectiveness across the HRM lifecycle
  • Apply ethical considerations in collecting and using data, keeping source data confidential

Key Takeaways

  • HR metrics and data analytics are changing HR functions rapidly and continue to evolve through technology.
  • Common analytics tools help HR managers present correct data, demonstrate competencies, and build trust among teams.
  • Metrics support tasks such as calculating cost per hire and offer acceptance rates, monitoring turnover, and measuring training impact.
  • Metrics can help organize employees' schedules, pay rates, and promotions and influence employee relations.
  • Ethical data collection and keeping source data confidential are important when using HR metrics.

Frequently Asked Questions

Who is this course for?

It is designed for HR managers who want to use statistics, metrics, and analytics in their HR functions.

What topics does this course cover?

It covers how metrics are changing HR functions, HRM software, metrics language, recruiting and hiring, onboarding, employee training and growth, retention, HR effectiveness, using metrics across the HRM lifecycle, and ethical considerations.

What skills will I gain from this course?

You will build skills in data analysis, data collection, and strategic analysis.

What HR metrics will I learn to work with?

You will learn to calculate metrics such as cost per hire and offer acceptance rates, monitor employee turnover, and measure the impact of training programs.

Does the course address ethics and data confidentiality?

Yes. It covers ethical considerations in collecting and using data effectively and explains why keeping the source data confidential is important.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.75

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal
Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.75

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).