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Accountability requires clear communication. As a leader, knowing how to effectively communicate with your employees when they are not performing to your expectations is essential. Many times, we need to serve our team by reminding them of your expectations and what they mean for the overall success of the team. The ability to effectively communicate these expectations will influence how employees respond. To facilitate employee growth, developing a coaching relationship in which leaders partner with their employees to better understand each other’s views can encourage employees to own their behaviors. Coaching conversations can also assist the leader in staying on topic when employees try to change the subject.
In this course on Teaching Accountability, you will learn the value of empowering your employees using their own behaviors. This course will teach you how to conduct coaching conversations with your employees and building relationships with them. We’ll also explore strategies for effectively communicating so you can address and overcome common responses like blame, excuses, and denial.
This course is designed for leaders who need to communicate with employees, including when those employees are not performing to expectations, and who want to teach accountability.
You will learn the value of empowering employees using their own behaviors, how to conduct coaching conversations and build relationships with employees, and strategies for effectively communicating to address and overcome blame, excuses, and denial.
The course covers an Introduction, Moving with a Common Purpose, Communication is Essential, Coaching and Accountability, and a Test Your Knowledge section.
The course explains that developing a coaching relationship in which leaders partner with employees encourages employees to own their behaviors, and that coaching conversations help leaders stay on topic when employees try to change the subject.
The learning objectives are to demonstrate coaching conversations, describe the impact of blame, excuses, and denial, and identify strategies to communicate expectations.