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Teaching Accountability

Learn how to teach accountability to your team
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Intermediate Provider Jason Weber  5 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese 

Course Description

Accountability requires clear communication. As a leader, knowing how to effectively communicate with your employees when they are not performing to your expectations is essential. Many times, we need to serve our team by reminding them of your expectations and what they mean for the overall success of the team. The ability to effectively communicate these expectations will influence how employees respond. To facilitate employee growth, developing a coaching relationship in which leaders partner with their employees to better understand each other’s views can encourage employees to own their behaviors. Coaching conversations can also assist the leader in staying on topic when employees try to change the subject.

In this course on Teaching Accountability, you will learn the value of empowering your employees using their own behaviors. This course will teach you how to conduct coaching conversations with your employees and building relationships with them. We’ll also explore strategies for effectively communicating so you can address and overcome common responses like blame, excuses, and denial.

What You'll Learn

  • Conduct and demonstrate coaching conversations with your employees
  • Communicate expectations clearly so employees understand their role in the team's success
  • Build coaching relationships that encourage employees to own their behaviors
  • Describe the impact of blame, excuses, and denial on accountability
  • Apply strategies to address and overcome common responses like blame, excuses, and denial
  • Lead your team with a common purpose to support overall team success

Key Takeaways

  • Accountability requires clear communication, and leaders must communicate effectively with employees who are not performing to expectations.
  • Reminding the team of expectations and what they mean for overall success helps influence how employees respond.
  • Developing a coaching relationship where leaders partner with employees encourages employees to own their behaviors.
  • Coaching conversations help leaders stay on topic when employees try to change the subject.
  • Effective communication strategies help leaders address and overcome blame, excuses, and denial.

Frequently Asked Questions

Who is this course for?

This course is designed for leaders who need to communicate with employees, including when those employees are not performing to expectations, and who want to teach accountability.

What will I learn in the Teaching Accountability course?

You will learn the value of empowering employees using their own behaviors, how to conduct coaching conversations and build relationships with employees, and strategies for effectively communicating to address and overcome blame, excuses, and denial.

What topics does the course cover?

The course covers an Introduction, Moving with a Common Purpose, Communication is Essential, Coaching and Accountability, and a Test Your Knowledge section.

How does coaching relate to accountability in this course?

The course explains that developing a coaching relationship in which leaders partner with employees encourages employees to own their behaviors, and that coaching conversations help leaders stay on topic when employees try to change the subject.

What are the learning objectives of this course?

The learning objectives are to demonstrate coaching conversations, describe the impact of blame, excuses, and denial, and identify strategies to communicate expectations.