Sometimes, as a manager, you may have to coach your employees in order to get the best possible performances out of them.
Sometimes, as a manager, you may have to coach your employees in order to get the best possible performances out of them. But you can’t just blow a whistle, point your finger and shout some orders. As a manager, your approach needs to focus on recognizing when coaching is necessary, finding the best possible path for particular employees with specific issues, and fostering a healthy working environment that makes them feel safe and secure.
This course will delve into all the skills you’ll need to know as both a manager and coach to accomplish all of this. We’ll start off by teaching you when and how to coach team members, with a specific emphasis on changing your tactics depending on your employee’s performance level. Then we’ll move on to how you can apply the GROW model’s core concepts to your own style of coaching. After that, you’ll learn about some specific techniques you can use, like asking guided questions and using empathy. Then you’ll learn how to create a high-performance work culture.
Learning Objectives
- Learn the basics of workplace coaching
- Understand what the GROW model of coaching is and how to use it
- Discover some of the common challenges you may face when coaching
Skills you’ll gain
CoachingBusiness CoachingEmployee CoachingExecutive CoachingManagement StylesStaff ManagementWhat You'll Learn
- Recognize when coaching is necessary and how to coach team members based on their performance level
- Apply the core concepts of the GROW model to your own coaching style
- Use specific coaching techniques such as asking guided questions, active listening, and empathy
- Coach consistent, over-performing, under-performing, and troubled employees, as well as other managers
- Identify and address common coaching challenges
- Create a high-performance work culture by cultivating healthy stress and encouraging positivity
Key Takeaways
- As a manager, coaching requires recognizing when it is necessary and finding the best path for particular employees with specific issues rather than simply giving orders.
- A manager's coaching approach should change depending on the employee's performance level.
- The GROW model provides core concepts that managers can apply to their own coaching style.
- Coaching techniques covered include asking guided questions, using active listening and empathy, discussing next steps, and managing accountability.
- Fostering a healthy, safe working environment and a high-performance culture involves leading by example, cultivating healthy stress, and encouraging positivity.
Frequently Asked Questions
Who is this course for?
This course is designed for managers who may need to coach their employees to get the best possible performance out of them.
What is the GROW model and is it covered in this course?
Yes. The course explains what the GROW model of coaching is and how to use it, including determining options for forward movement and deciding what employees should do next, so you can apply its core concepts to your own coaching style.
What coaching skills will I learn?
You will learn the basics of workplace coaching, how to coach employees at different performance levels and other managers, how to ask guided questions, use active listening and empathy, manage accountability, and create a high-performance work culture.
Does the course address coaching challenges?
Yes. The course covers some of the common challenges you may face when coaching.
How is the course structured?
The course is delivered as a series of lessons that progress from an introduction to workplace coaching, through the GROW model and specific coaching techniques, to building a high-performance culture, with Test Your Knowledge checkpoints and a conclusion.
Transcript
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Welcome to KnowledgeCity's course "Coaching Strategies for Managers." In this course, we'll outline what coaching is, as well as strategies for effective coaching. You will learn how coaching can benefit not only employees who are struggling but also employees who are excelling. By the end of this course you'll know how to apply coaching, utilize the GROW model, use new coaching techniques and create a high-performance work culture. Let's get started.
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