Course Description
The manager plays an essential role in building a healthy and happy workplace. This module provides guidance to help managers communicate thoroughly when they are receiving both negative and positive feedback. True communication involves a lot more than simply delivering a spoken message. This module explains how a manager can use different methods to build a positive company culture and encourage positivity and teamwork. This module includes helpful tips for how to talk to employees when they might be feeling overwhelmed or have low morale. It also provides guidance for standing your ground without hurting feelings when an employee demonstrates a negative attitude.
What You'll Learn
- Communicate thoroughly when receiving both negative and positive feedback
- Recognize how what you say might differ from what an employee hears
- Foster a healthy work environment and build a positive company culture
- Address negative attitudes and stand your ground without hurting feelings
- Encourage positivity and teamwork among employees
- Support employees who feel overwhelmed or have low morale
Key Takeaways
- The manager plays an essential role in building a healthy and happy workplace.
- True communication involves a lot more than simply delivering a spoken message.
- Managers can use different methods to build a positive company culture and encourage positivity and teamwork.
- What a manager says might differ from what an employee actually hears.
- A manager can stand their ground without hurting feelings when an employee demonstrates a negative attitude.
Frequently Asked Questions
Who is this course for?
This module is for managers, who play an essential role in building a healthy and happy workplace.
What does this course cover?
It covers communicating when receiving negative and positive feedback, building a positive company culture, encouraging positivity and teamwork, talking to employees who feel overwhelmed or have low morale, and addressing negative attitudes without hurting feelings.
What will I be able to do after taking this course?
You will understand how what you say might differ from what an employee hears, and know how to foster a healthy work environment.
What topics are included in the lessons?
The lessons cover Communication; The Importance of Feedback and Open Dialogue; Understanding Negative Feedback, Negativity and Contagiousness; and Addressing Negative Attitudes.
What skills does this course help develop?
It helps develop People Management, Business Communication, Communications Management, Conflict Management, Managerial Communications, and Positive Management Leadership.
