Enjoying the preview?
This is the free first lesson. Get full access — request a demo or sign in.
Business Etiquette and Professionalism
Broaden your knowledge of proper business etiquette and professional conduct.Preview the first lesson free — get full access to all 40 lessons.
Beginner Provider : Janet Levy 9 chapters · 40 Lessons · 51m in Arabic, English, Spanish
Course Description
Proper business etiquette dictates how to act in a professional manner in a variety of different situations. Understanding the basic fundamentals of business etiquette acts as a guide for polite behavior for business functions and workplace activities. From maintaining a professional appearance to handling ethical dilemmas, this online video training course covers everything you need to maintain your professionalism no matter the circumstances.
What You'll Learn
- Maintain a professional appearance and conduct yourself well in workplace activities
- Apply office etiquette to build positive relationships with co-workers and avoid rumors and gossip
- Handle ethical dilemmas, personal issues in the workplace, and confidentiality with professionalism
- Practice proper etiquette for meetings, business dining, and meeting and greeting people
- Make effective introductions and communicate professionally in the workplace
- Observe correct etiquette for telephone usage
Key Takeaways
- Proper business etiquette dictates how to act in a professional manner across a variety of different situations.
- Understanding the basic fundamentals of business etiquette serves as a guide for polite behavior at business functions and workplace activities.
- The course covers maintaining a professional appearance, office relationships, business ethics, and handling ethical dilemmas.
- Topics include meeting and greeting, business dining, effective workplace communication, and telephone etiquette.
- The course is designed to help you maintain professionalism no matter the circumstances.
Frequently Asked Questions
What does this course cover?
This course covers business etiquette and professionalism, from maintaining a professional appearance and office etiquette to business ethics, handling ethical dilemmas, confidentiality, meeting and business dining etiquette, effective communication, and telephone usage.
What format is this course in?
It is an online video training course.
What skills will I gain from this course?
You will develop skills in business ethics, business etiquette, politeness, professional communication, professionalism, and table etiquette.
Who is this course for?
It is for anyone who wants to understand the basic fundamentals of business etiquette and maintain professionalism in business functions and workplace activities, no matter the circumstances.
Does the course address ethics in the workplace?
Yes, it includes a business ethics overview and lessons on handling ethical dilemmas, personal issues in the workplace, and confidentiality.
