Enjoying the preview?
This is the free first lesson. Get full access — request a demo or sign in.
Business Etiquette and Professionalism
Broaden your knowledge of proper business etiquette and professional conductPreview the first lesson free — get full access to all 39 lessons.
Essential Provider : Janet Levy 9 chapters · 39 Lessons · 47m in Arabic, English
Course Description
Proper business etiquette dictates how to act in a professional manner in a variety of different situations. Understanding the basic fundamentals of business etiquette acts as a guide for polite behavior for business functions and workplace activities. From maintaining a professional appearance to handling ethical dilemmas, this online video training course covers everything you need to maintain your professionalism no matter the circumstances.
What You'll Learn
- Maintain a professional appearance and conduct yourself at your best in workplace situations
- Apply office etiquette to build positive relationships with co-workers and avoid rumors and gossip
- Handle ethical dilemmas, personal issues in the workplace, and confidentiality using business ethics principles
- Practice proper etiquette for meeting and greeting, introductions, and business dining
- Communicate effectively in the workplace, including telephone usage and professional emails
Key Takeaways
- Business etiquette provides a guide for polite behavior across business functions and workplace activities.
- Understanding the basic fundamentals of business etiquette helps you act professionally in a variety of situations.
- Professionalism is maintained through proper appearance, ethical conduct, and effective communication regardless of the circumstances.
- The course covers handling ethical dilemmas, confidentiality, and personal issues in the workplace.
- Workplace etiquette extends to meetings, business dining, telephone usage, and professional emails.
Frequently Asked Questions
What does this course cover?
This online video training course covers the fundamentals of business etiquette and professionalism, including maintaining a professional appearance, office etiquette, business ethics and ethical dilemmas, confidentiality, meeting and greeting, business dining, effective communication, telephone usage, and professional emails.
What skills will I gain from this course?
You will develop skills in business ethics, business etiquette, politeness, professional communication, professionalism, and table etiquette.
What is the format of this course?
It is an online video training course covering business etiquette and professionalism.
How does this course help with ethical situations at work?
The course includes a business ethics overview and lessons on handling ethical dilemmas, personal issues in the workplace, and confidentiality, helping you maintain professionalism no matter the circumstances.
