Proper business etiquette dictates how to act in a professional manner in a variety of different situations.
Proper business etiquette dictates how to act in a professional manner in a variety of different situations. Understanding the basic fundamentals of business etiquette acts as a guide for polite behavior for business functions and workplace activities. From maintaining a professional appearance to handling ethical dilemmas, this online video training course covers everything you need to maintain your professionalism no matter the circumstances.
Skills you’ll gain
Business EthicsBusiness EtiquettePolitenessProfessional CommunicationProfessionalismTable EtiquetteWhat You'll Learn
- Maintain a professional appearance and conduct yourself at your best in workplace situations
- Apply office etiquette to build positive relationships with co-workers and avoid rumors and gossip
- Handle ethical dilemmas, personal issues in the workplace, and confidentiality using business ethics principles
- Practice proper etiquette for meeting and greeting, introductions, and business dining
- Communicate effectively in the workplace, including telephone usage and professional emails
Key Takeaways
- Business etiquette provides a guide for polite behavior across business functions and workplace activities.
- Understanding the basic fundamentals of business etiquette helps you act professionally in a variety of situations.
- Professionalism is maintained through proper appearance, ethical conduct, and effective communication regardless of the circumstances.
- The course covers handling ethical dilemmas, confidentiality, and personal issues in the workplace.
- Workplace etiquette extends to meetings, business dining, telephone usage, and professional emails.
Frequently Asked Questions
What does this course cover?
This online video training course covers the fundamentals of business etiquette and professionalism, including maintaining a professional appearance, office etiquette, business ethics and ethical dilemmas, confidentiality, meeting and greeting, business dining, effective communication, telephone usage, and professional emails.
What skills will I gain from this course?
You will develop skills in business ethics, business etiquette, politeness, professional communication, professionalism, and table etiquette.
What is the format of this course?
It is an online video training course covering business etiquette and professionalism.
How does this course help with ethical situations at work?
The course includes a business ethics overview and lessons on handling ethical dilemmas, personal issues in the workplace, and confidentiality, helping you maintain professionalism no matter the circumstances.
Transcript
Show transcript (free preview lesson)
Transcript of the free preview lesson. Remaining lessons unlock with the full course.
Standard etiquette in the workplace is more than just about polite first impressions and proper dress codes. Business etiquette is about bettering your employee's day-to-day work life and overall company culture. Maintain mutual respect, open communication, and diversity in your company with business etiquette. This course will help you promote positive communication throughout your company with principles of professional behavior, handle ethical dilemmas in the workplace with employee responsibility, improve your workplace skills with standards of business etiquette, and create uniform policies to handle employee relations with personal office ethics. A positive relationship with co-workers is essential to professional success. Improve your workplace community with Business Etiquette and Professionalism.
Learn on the Go
Take your learning anywhere — the KnowledgeCity mobile app lets you watch lessons on the go.