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Coordinated Management of Meaning and Conflict Management
Identify strategies for managing conflict in the workplacePreview the first lesson free — get full access to all 7 lessons.
Intermediate Provider : Katy Fleming 7 Lessons · 18m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Want to address conflict more efficiently? What’s the best approach? Knowing the many techniques available to managers can help when faced with a challenging situation. Coordinated Management of Meaning can be a useful tool to help team members navigate disagreements more effectively. Understanding this and the other theories, models, and processes that inform the conflict resolution process provides a foundation to apply effective strategies in the workplace. Modeling healthy communication and interest-based, win-win negotiations leads to stronger teams and satisfied employees.
In this course on Coordinated Management of Meaning and Conflict Management, we will explore coordinated management of meaning and explain how it can be used to manage conflict in the workplace. You will learn about the main strategies for managing conflict, including the Serpentine Model, the LUUUTT Model, and the SEAVA Model. We will also examine some practical, real-life scenarios of how these models can be used in the workplace.
What You'll Learn
- Define coordinated management of meaning and explain how it applies to managing conflict in the workplace
- Identify the main strategies for managing conflict, including the Serpentine Model, the LUUUTT Model, and the SEAVA Model
- Apply CMM models and conflict resolution theories to real-world workplace scenarios
- Model healthy communication and interest-based, win-win negotiations to strengthen teams
- Examine practical, real-life scenarios showing how these models are used in the workplace
Key Takeaways
- Coordinated Management of Meaning is a useful tool to help team members navigate disagreements more effectively.
- The course covers three main conflict-management strategies: the Serpentine Model, the LUUUTT Model, and the SEAVA Model.
- Understanding the theories, models, and processes behind conflict resolution provides a foundation for applying effective strategies in the workplace.
- Modeling healthy communication and interest-based, win-win negotiations leads to stronger teams and satisfied employees.
- Practical, real-life scenarios show how CMM models can be applied to conflict in the workplace.
Frequently Asked Questions
What conflict management models does this course cover?
The course covers Coordinated Management of Meaning along with three main strategies for managing conflict: the Serpentine Model, the LUUUTT Model, and the SEAVA Model.
Who is this course for?
It is suited to managers and team members who want to address conflict more efficiently and apply effective conflict resolution strategies in the workplace.
What skills will I gain from this course?
You will build skills in conflict resolution and employee conflict resolution, including modeling healthy communication and interest-based, win-win negotiations.
Does the course include practical examples?
Yes. It examines practical, real-life scenarios showing how the models can be used to manage conflict in the workplace, in a lesson on applying CMM models to workplace conflict.
What lessons are included?
Lessons include an Introduction, Defining Coordinated Management of Meaning, The Serpentine Model, The LUUUTT Model, The SEAVA Model, Applying CMM Models to Conflict in the Workplace, and a Test Your Knowledge assessment.
