Course Description
Leaders may be reluctant to confront disrespectful employees if they fear that people will quit, especially high performers. But by ignoring disrespectful behavior, leaders run the risk of showing favoritism and could lose the respect of their team members. To avoid this, it is important to understand what disrespect is and who can be a victim of disrespect. Who is more vulnerable to harassment in the workplace? How can you intervene and ensure all employees are treated with the respect they deserve?
In this course, we will review the importance of clearly defining respectful and disrespectful behavior in the workplace and discuss the personal and professional impact of disrespect in the workplace. We will explain who can be a victim of disrespectful behavior and discuss how to hold an effective intervention as a victim, bystander, and manager. By the end of this course, you will have the tools you need to maintain a respectful work environment.
What You'll Learn
- Define the terms respect and disrespect in the workplace
- Identify victims and vulnerable populations who can be targets of disrespectful behavior
- Apply techniques to use when faced with disrespectful people
- Conduct effective interventions as a victim, bystander, and manager
- Describe the positive impact of respect in the workplace
Key Takeaways
- Ignoring disrespectful behavior risks showing favoritism and can cause leaders to lose the respect of their team members.
- Clearly defining respectful and disrespectful behavior in the workplace is an important foundation for addressing it.
- Disrespect in the workplace has both personal and professional impacts.
- Interventions against disrespectful behavior can be carried out by victims, bystanders, and managers.
- Some people are more vulnerable to harassment and disrespect in the workplace than others.
Frequently Asked Questions
Who is this course for?
It is aimed at leaders and managers who want to confront disrespectful behavior, as well as employees acting as victims or bystanders, since it covers holding effective interventions as a victim, bystander, and manager.
What will this course cover?
It reviews the importance of clearly defining respectful and disrespectful behavior, the personal and professional impact of disrespect in the workplace, who can be a victim of disrespectful behavior, and how to hold an effective intervention.
What skills will I gain from this course?
The course develops skills in business etiquette, handling confrontation, hostile work environment awareness, organizational behavior, workplace relationships, and workplace violence prevention and response.
What topics are included in the lessons?
Lessons include an Introduction, Defining Disrespectful Behavior, Why and How it Happens, Who Can Be a Victim, Effective Interventions, and a Test Your Knowledge assessment.
What will I be able to do by the end of the course?
By the end of the course you will have the tools you need to maintain a respectful work environment.
