KnowledgeCity

Inclusive Language and Forms of Diversity

Learn how to use inclusive language in the workplace
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Course: On-Demand
Beginner  Provider Karen Korn  9 Lessons ·  35m  in German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

In this course on inclusive language and forms of diversity, you’ll learn about inclusive language and how to speak respectfully about multiple kinds of diversity, including: cultural, racial, ethnic, age or generational, neurodivergent, and gender. You’ll learn how to identify examples of non-inclusive language such as slurs, microaggressions, misnaming, and misgendering. You will also learn the role that inclusive language plays in fostering respect and encouragement of diversity. 

Inclusive work cultures allow everyone to feel that they belong. But when people use offensive language, or share ideas that contain implicit bias, it diminishes the amount of authenticity colleagues can safely have with each other. In these lessons, you’ll learn why language can sometimes harm others, which will help you develop deeper linguistic awareness. We’ll discuss how tone of voice and behavior can reveal information and why it’s good practice to be mindful of how you use vocal pitch and inflection. 

What You'll Learn

  • Apply inclusive language by understanding how word choice and tone affect inclusivity
  • Identify examples of non-inclusive language such as slurs, microaggressions, misnaming, and misgendering
  • Discuss multiple forms of diversity, including cultural, ethnic, racial, gender, age and generational, and neurodivergent
  • Recognize how tone of voice, vocal pitch, and inflection reveal information and affect others
  • Explain the role inclusive language plays in fostering respect and encouraging diversity
  • Develop deeper linguistic awareness of why language can sometimes harm others

Key Takeaways

  • Inclusive language helps people speak respectfully about many kinds of diversity, including cultural, racial, ethnic, age or generational, neurodivergent, and gender.
  • Non-inclusive language includes slurs, microaggressions, misnaming, and misgendering.
  • Inclusive work cultures allow everyone to feel that they belong, while offensive language and implicit bias diminish the authenticity colleagues can safely share.
  • Word choice and tone both affect how inclusive language is.
  • Being mindful of vocal pitch and inflection is good practice because tone of voice and behavior can reveal information.

Frequently Asked Questions

What forms of diversity does this course cover?

The course covers multiple kinds of diversity, including cultural, racial, ethnic, age or generational, neurodivergent, and gender diversity.

What examples of non-inclusive language will I learn to identify?

You will learn to identify examples of non-inclusive language such as slurs, microaggressions, misnaming, and misgendering.

Why does the course focus on inclusive language?

It explains the role inclusive language plays in fostering respect and encouraging diversity, and how inclusive work cultures allow everyone to feel that they belong.

Does the course address tone of voice?

Yes. It discusses how tone of voice and behavior can reveal information and why it is good practice to be mindful of how you use vocal pitch and inflection.

What skills will I build in this course?

The course builds skills in diversity awareness, diversity and inclusion, diversity equity and inclusion policies, multilingualism, and supporting diverse learners.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.75

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal

This Program has been pre-approved for (Number of recertification credit hours & credit type) toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.75

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.75

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).