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When working with internal and external stakeholders, many challenges may present themselves. How do effective communicators deal with the barriers brought about by different objectives, perspectives, and needs? How can you expand your influence in a positive way to promote collaboration and alignment? What are the elements you need so you can foster trust and good will?
In these lessons on Persuasive Communication for Leaders, you will learn how to build unity and trust within a team through proper communication, ensuring a smoother path towards alignment and collaboration with both internal and external stakeholders. You will distinguish between persuading and influencing, learn when it is better to push and when to pull, and learn how to balance the two. You will also discover the essential foundational elements needed to create an effective team. Some simple changes in an initial approach can make a big difference in the impact and acceptance of your requests.
It is designed for leaders who work with internal and external stakeholders and want to expand their influence in a positive way to promote collaboration and alignment.
You will learn how to build unity and trust within a team through proper communication, distinguish between persuading and influencing, learn when to push and when to pull and how to balance the two, and discover the essential foundational elements needed to create an effective team.
The lessons cover an Introduction, Building a Team Using Communication, Influencing Internal Stakeholders, Persuading External Stakeholders Through Reciprocity and Consistency, and Consensus, Authority, and Influencing External Stakeholders, followed by a Test Your Knowledge section.
Yes. The course concludes with a Test Your Knowledge section.