The global workforce is constantly changing.
The global workforce is constantly changing. Flexible hours and working in your pajamas are just a couple of ways the workday has evolved since the global pandemic and previously. Chances are, the work environment that you share with your colleagues is digital. If you aren’t working from home, some of your coworkers probably are, and your meetings take place inside a virtual conference room. With so much figurative and literal distance between yourselves, how can you maintain a good working relationship?
In these lessons, we’ll walk you through how to humanize connections in the digital world. We’ll show you all the factors you need to consider when choosing the best communications tool. You’ll also learn about the basics of communicating as a member of a virtual team, with a focus on remote politics and the evolution of the work group. Finally, you’ll discover how to communicate effectively as a remote leader.
Learning Objectives
- Identify the different types of working relationships
- Recognize the types of remote-work politics
- Define the linear model of group development and the member-role life cycle
- Demonstrate how to engage in a virtual conference
Skills you’ll gain
Collaborative CommunicationsVirtual CollaborationVirtual TeamsHuman CommunicationOnline CommunicationVirtual TrainingWhat You'll Learn
- Identify the different types of working relationships
- Recognize the types of remote-work politics
- Define the linear model of group development and the member-role life cycle
- Demonstrate how to engage in a virtual conference
- Choose the best communications tool by weighing the factors that matter
- Communicate effectively as a remote team leader through coaching and feedback
Key Takeaways
- As the global workforce has changed, many teams now share a digital work environment with colleagues working remotely and meetings held in virtual conference rooms.
- Choosing the best communications tool depends on the purpose of the communication and several factors the course walks through.
- Communicating as part of a virtual team involves understanding remote politics and the evolution of the work group.
- Effective remote leadership combines clear communication, team coaching, and feedback for virtual teams.
- The course covers practical tips for effective emails and video conferencing, including how to interact and engage on team video conferences.
Frequently Asked Questions
Who is this course series for?
It is for people who work in a digital or remote work environment and want to maintain good working relationships with colleagues, including those communicating as members of virtual teams and those leading them.
What does the series cover?
It covers how to humanize connections in the digital world: the factors for choosing the best communications tool, the basics of communicating as a member of a virtual team with a focus on remote politics and the evolution of the work group, and how to communicate effectively as a remote leader.
What skills will I gain?
The course focuses on collaborative communications, virtual collaboration, virtual teams, human communication, online communication, and virtual training.
Does the course address virtual team leadership specifically?
Yes. It includes lessons on effective communication for virtual team leaders, team coaching for virtual leaders, and feedback for virtual team leaders.
How is the course structured?
It is a series of lessons that begins with a Welcome and ends with a Conclusion, and includes Test Your Knowledge checkpoints and Tips You Can Use Right Now sections along the way.
Transcript
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Welcome to KnowledgeCity's course, Humanizing Connections in the Digital World. In this course will cover theories and strategies you can apply within a virtual team so that your colleagues see you as both easy to work with and professional. We'll discuss how to identify and choose the right tools for communication based on the relationships of the people involved, how to construct messages based on the shared content and how you can lead teams based on the team building stage the group is in. By the end of this course, you'll know how to be more mindful of your team's communication dynamics as well as be more flexible when responding to shifting situations no matter the channel of communication or the content of your message. Let's get started.
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