Businesses should always be on the lookout for competitive advantages. Whether it be a new marketing campaign, launching a new product or hiring innovative recruits, businesses that consistently...
Creativity is an abstract concept – often leading people to have misperceptions about what and who is and isn’t creative. The truth is that everyone is creative and...
Let’s face it – we are all facing challenges as COVID-19 changes everything about how we live and work. These unprecedented times should encourage us to work together...
There are many complications thrown at us due to COVID-19. Although stressful, we are in this challenge together, and we are pooling resources and sharing tips so that...
In today's competitive business world, customer service can be a competitive advantage for your business. If you are able to provide excellent customer service, you can produce a...
Building rapport helps to create and develop avenues of mutual trust, friendship and affinity with other individuals. Therefore, rapport is an essential skill to hone. However, most people...
Without considering the harm unconscious bias is causing your organization, you will never know if you risk falling behind in rapidly diversifying workplaces. Recent research shows that companies who are less...
In November 2018, 3,230,063 health care records were exposed, stolen or disclosed without permission, according to the HIPAA Journal. Despite efforts to protect medical records and make sure...
Diversity is a buzzword that seems to be everywhere these days. But, do we really understand what it means in the workplace? Everyone says they want a diverse...
In 1963, President John F. Kennedy stated his case for making the Civil Rights Act, including Title VI, a reality.
“Simple justice requires that public funds, to which all...
KnowledgeCity 