KnowledgeCity

UX Research

Research target users and ask appropriate questions.
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Course: On-Demand
Beginner  Provider Anne Ross  4 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

In these lessons, you will get to know your audience. You’ll see how to conduct user research with questions, observations, interviews, and surveys. You will also discover what is included in a useful user profile and what is not.

User research is the study of target users—including their needs and methods of interaction they like or don’t like. When you do UX research, you’ll be better able to provide the best solutions for your users since you’ll discover exactly what they need. UX Research can be applied at any stage in the design process through key research methods including discovery, exploration, testing, and listening. Asking questions is a vital component in the research process to help identify your user’s needs. Applying the right question types along with observations, interviews, focus groups, card sorting, surveys, and even Google will enable you to learn how best to design an engaging experience for your demographic. By the end of this course, you will recognize what makes an effective user profile as well as how to use it to seek out your ideal users. 

What You'll Learn

  • Discuss the different types of user research used in the design process
  • Identify basic question types and recognize when to use each one
  • Understand the importance of observations in user research
  • Apply best practices for conducting user interviews and surveys
  • Describe what makes a useful user profile and how to use it to find ideal users

Key Takeaways

  • UX research is the study of target users, including their needs and the interaction methods they like or dislike.
  • UX research can be applied at any stage of the design process through methods such as discovery, exploration, testing, and listening.
  • Asking the right types of questions is a vital component of identifying users' needs.
  • Methods including observations, interviews, focus groups, card sorting, surveys, and Google can help reveal how to design an engaging experience for a demographic.
  • An effective user profile can be used to seek out and identify ideal users.

Frequently Asked Questions

What is UX research as covered in this course?

UX research is the study of target users, including their needs and the methods of interaction they like or do not like, so you can provide the best solutions for your users by discovering exactly what they need.

What research methods does this course cover?

The course covers conducting user research through questions, observations, interviews, focus groups, card sorting, surveys, and even Google, applied through key research methods including discovery, exploration, testing, and listening.

What will I be able to do by the end of the course?

By the end of the course you will recognize what makes an effective user profile and how to use it to seek out your ideal users.

What topics do the lessons include?

The lessons include What is User Research?, Questions to Ask, Observation, Interviews, and Surveys, and Creating User Profiles.

What skills does this course help build?

It supports skills in UI/UX Research, UI/UX Writing, User Analysis, User Experience (UX), User Experience (UX) Design, and User Research.