Course Description
When communicating with stakeholders around the world, many challenges may present themselves. How do effective communicators deal with the barriers brought about by language, regionalisms, or mind-set? How do they speak in a way that’s received positively by their international stakeholders? What are the elements that need to be considered to communicate effectively?
In these lessons on Facilitating Cross-Cultural Communication, you will learn how to identify barriers and challenges in cross-cultural communication, become aware of the underlying values that drive behavior, and develop the mind-set and perspective that will help you navigate and minimize those challenges to be more effective. You’ll distinguish between internal and external barriers and learn how to resolve them, develop awareness of cultural differences, cultivate mutual acceptance, and adopt simplicity in your cross-cultural communication. This type of awareness can help people who work in an intercultural environment foresee differences in a cross-cultural landscape and prepare for them.
What You'll Learn
- Identify cross-cultural communication barriers in order to avoid or mitigate their impact
- Plan ways to avoid bias and promote acceptance among international stakeholders
- Avoid projecting negative body language in cross-cultural interactions
- Differentiate between high-context and low-context communication
- Manage cross-cultural conversations situationally
- Distinguish between internal and external barriers and learn how to resolve them
Key Takeaways
- Effective cross-cultural communication requires identifying the barriers brought about by language, regionalisms, or mind-set and preparing for them.
- Becoming aware of the underlying values that drive behavior helps communicators navigate and minimize cross-cultural challenges.
- Communication barriers can be distinguished as internal and external, and each can be resolved.
- Cultivating mutual acceptance and adopting simplicity make cross-cultural communication more effective.
- Awareness of cultural differences helps people who work in an intercultural environment foresee differences in a cross-cultural landscape and prepare for them.
Frequently Asked Questions
Who is this course for?
It is designed for people who work in an intercultural environment and communicate with stakeholders around the world, helping them foresee and prepare for differences in a cross-cultural landscape.
What will I learn in this course?
You will learn to identify barriers and challenges in cross-cultural communication, become aware of the underlying values that drive behavior, distinguish between internal and external barriers, develop awareness of cultural differences, cultivate mutual acceptance, and adopt simplicity in your communication.
What topics or lessons does the course cover?
The course covers an Introduction, Common Communication Barriers, Awareness of Cultural Difference, Cultivating Mutual Acceptance, Regarding Communication Differences, Adopting Simplicity in Communication, and a Test Your Knowledge section.
Does the course explain different communication styles?
Yes. It teaches you to differentiate between high-context and low-context communication and to manage cross-cultural conversations situationally.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
