Course Description
Great employees help companies surpass their competitors. They’re critical for successful strategy implementation. Employees must adapt to uncertainty, account for their quality of work, and deliver results. It’s crucial that employees perform well. Team leaders hold the responsibility to manage their performance. Part of being a manager is the need to assess whether team members are performing well. You may currently assess your workers based on what factors you feel are important.
However, as a more systematic approach, you can divide performance into task completion, contextual performance, adaptive performance, and counterproductive behavior. You can then use these categories to identify performance issues. In addition, if you know the impact of poor performers on your team and organization, you can better decide which performance issue to prioritize first, especially when you have limited time and resources. In Identifying Poor Performance, you will explore why good performance is important, how to recognize poor performance immediately, and how poor performance affects the rest of the team, including you.
What You'll Learn
- Discuss why good performance is important and critical for successful strategy implementation
- Define poor performance using the categories of task completion, contextual performance, adaptive performance, and counterproductive behavior
- Recognize poor performers immediately within your team
- Analyze the impact of poor performers on the team and the wider organization
- Prioritize which performance issue to address first when time and resources are limited
Key Takeaways
- Great employees are critical for successful strategy implementation and help companies surpass their competitors.
- Team leaders hold the responsibility to manage and assess whether their team members are performing well.
- A systematic approach divides performance into task completion, contextual performance, adaptive performance, and counterproductive behavior, which can then be used to identify performance issues.
- Understanding the impact of poor performers helps a manager decide which performance issue to prioritize first, especially with limited time and resources.
- Poor performance affects the rest of the team, including the manager.
Frequently Asked Questions
Who is this course for?
It is for team leaders and managers, who hold the responsibility to manage performance and assess whether their team members are performing well.
What does the course cover?
It covers why good performance is important, how to recognize poor performance immediately, and how poor performance affects the rest of the team, including the manager.
How does the course suggest assessing employee performance?
Rather than assessing workers only on factors you feel are important, it presents a systematic approach that divides performance into task completion, contextual performance, adaptive performance, and counterproductive behavior, which you can use to identify performance issues.
What lessons are included?
The lessons are Why is Good Performance Important?, Defining Poor Performance, How to Recognize Poor Performers, Poor Performers and Their Impact, and Test Your Knowledge.
Why does identifying the impact of poor performers matter?
Knowing the impact of poor performers on your team and organization helps you better decide which performance issue to prioritize first, especially when you have limited time and resources.
