KnowledgeCity

Email Communication in Daily Life

Discover the importance of sending and receiving emails.
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Course: On-Demand
Beginner  Provider Maria Vitale  7 Lessons ·  20m  in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese Simplified 

Course Description

Knowing how to compose an email for interpersonal messages is essential in our fast-paced lives. Email is used frequently to conduct business or keep in touch with people. How often do you use email? Of course, the answer to this question will vary, but odds are you use it at least several times a day. Email makes our lives easier, and it lets us communicate more frequently.

In these lessons on Email Communication in Daily Life, you’ll learn how to use email as a communication channel in your daily life. You’ll understand how to compose an email for interpersonal messages and why email is essential in our fast-paced lives. You’ll discover how to use email as a professional tool for interactions. A particularly valuable skill we’ll cover is knowing when an email is appropriate for you to use or not. Best practices are presented for email communication with accurate frequency and fitting response times. 

What You'll Learn

  • Describe email as a daily interpersonal communication channel
  • Distinguish email as a professional channel for communication
  • Recognize when email is appropriate and when it is inappropriate to use
  • Indicate the proper frequency to send and respond to emails
  • Apply best practices for email response times in daily communication

Key Takeaways

  • Email is used frequently to conduct business and to keep in touch with people, and most people use it several times a day.
  • Email can serve both as an interpersonal communication channel and as a professional tool for interactions.
  • A valuable skill covered is knowing when an email is appropriate to use and when it is not.
  • Best practices are presented for email communication with accurate frequency and fitting response times.

Frequently Asked Questions

What will I learn in this course?

You will learn how to use email as a communication channel in daily life, how to compose an email for interpersonal messages, how to use email as a professional tool, when an email is appropriate or inappropriate to use, and the proper frequency for sending and responding to emails.

Who is this course for?

It is for anyone who uses email to conduct business or keep in touch with people and wants to communicate more effectively in daily life, since email is used frequently and helps us communicate more often.

What topics or lessons does this course cover?

The lessons cover Email as Daily Interpersonal Communication, Email as Professional Communication, When Email is Appropriate, When Email is Inappropriate, Emailing Frequency, Email Response Time, and a Test Your Knowledge section.

Does this course cover email response times?

Yes. It presents best practices for email communication with accurate frequency and fitting response times, including a dedicated lesson on Email Response Time.