Course Description
Being able to speak coherently is one thing, but a speaker must also consider their environment, who they will be communicating to or with, how to engage others, and how to articulate clearly when speaking. This is all part of the preparation phase of speaking. Planning what you want to say is important, but a speaker must also consider their audience and their needs, the environment in which the conversation will take place, and how to be engaging. There will be times when little to no preparation is possible, but when time is allowed, the speaker should consider these elements to prepare and deliver the most meaningful and effective message possible.
In these lessons on the Factors Influencing Oral Workplace Communication, you’ll learn everything you need to know to facilitate successful oral communication. We’ll go over how your physical environment factors in, how to consider your audience, and how to speak for maximum engagement. In addition, you’ll learn how to speak in a clear, articulate way to best convey your message.
What You'll Learn
- Explain the purpose of preparation when delivering a speech or presentation
- Determine your delivery based on the audience's needs and preferences
- Identify ways to engage your audience
- Assess how the physical environment factors into oral communication
- Speak in a clear, articulate way to best convey your message
Key Takeaways
- Effective oral communication requires preparation that goes beyond simply speaking coherently.
- A speaker should consider the audience, the environment, engagement, and clear articulation as part of the preparation phase.
- Planning what you want to say should account for the audience's needs and the setting in which the conversation takes place.
- There will be times when little to no preparation is possible, but when time allows, considering these elements helps deliver the most meaningful and effective message.
- Delivery should be tailored to the audience's needs and preferences to maximize engagement.
Frequently Asked Questions
What does this course cover?
This course covers the factors influencing oral workplace communication, including how your physical environment factors in, how to consider your audience, how to speak for maximum engagement, and how to speak in a clear, articulate way to best convey your message.
What topics are included in the lessons?
The lessons cover Preparation, Environment, Audience, Engagement, Clarity and Articulation, and a Test Your Knowledge section.
What will I be able to do after taking this course?
You will be able to explain the purpose of preparation when delivering a speech or presentation, determine your delivery based on the audience's needs and preferences, and identify ways to engage your audience.
Why is preparation important for oral communication?
Planning what you want to say is important, but a speaker must also consider their audience and their needs, the environment in which the conversation will take place, and how to be engaging, so that they can prepare and deliver the most meaningful and effective message possible.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
