(upbeat music) Welcome to Approaching Experienced Managers. In these lessons, you'll learn how you can approach managing your experienced managers. Let's explore developing a management strategy, addressing expectations, and respecting the autonomy of your highly experienced managers. Managing experienced managers is like coaching a sports team. A coach formulates a game plan, while a manager develops a management strategy. What kind of strategy are you going to develop so you can create a highly functioning team? These tactics may help. Building trust. Like in any relationship, trust is earned over time. A manager who takes the time to know their employees and shows genuine care for them can build trust. Finding ways to support employees and doing what you say you'll do are other easy ways to build trust. Team bonding. Finding ways for your team members to build relationships is an effective way to create camaraderie. Team building meetings, outings, and meals, can lead to conversations that are outside the scope of work. This can foster a team mentality, and a happy team is a productive team. Finding coachable moments. It's generally a good idea for managers to be on the lookout for coachable moments. Coachable moments may include team successes that are used to develop best practices later on. They could also be challenges that the team as a whole or an individual member faced. This is a good time to rethink the way things are done. In either case, a positive attitude toward continual improvement goes a long way. Embracing diverse team experience. The team you manage may be experts in their respective fields, which you may know little about. Being able to embrace the differences within your team, while garnering an appreciation for their distinctive competencies can help to strengthen your management position. Encouraging team members to embrace others' strengths and aid in overcoming team members' challenges may foster cooperation. Showing confidence. Employees want a manager to be confident about what they're doing and why they're doing it. It brings a sense of calm to the team. You can show confidence in different ways. First, you could show confidence in your own abilities as a manager. This may include practicing positive self-talk or remaining calm under pressure. Second, you could show confidence in the team you're managing, especially when you have a great team of experienced professionals. You can encourage them or celebrate their growth with praise. Confidence goes a long way in management, but be careful of being overconfident or egotistical, as this could come off as being self-important. Gathering and being open to receiving feedback. An effective management strategy requires a mechanism or multiple mechanisms for feedback. Do you have a feedback loop that you use to receive feedback from employees? What does that feedback loop look like? It can be as simple as encouraging employees to stop by your office to talk, or something more formal, like a start, stop, continue procedure. To run a start, stop, continue, ask these three questions. What should I start doing that I'm not already doing? What should I stop doing that I'm currently doing? And what should I continue doing that I'm currently doing? Once this feedback is received, what you do with it is as important as the feedback itself. If employees feel that you're using the feedback, then they'll tend to offer more. But if they feel like you're ignoring it, the feedback will eventually stop. Whatever kind of management strategies you develop, if you approach your experienced managers with humility and a problem solving attitude, you can alleviate issues and develop an enjoyable and productive workplace.