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Course Description
Proper communication skills are key to building great working relationships and leading others. There are various types of communication, including verbal and nonverbal. You will learn how your body language and facial expressions are just as important as your verbal delivery. You’ll also discover how you can overcome anxiety and boost your self-confidence. This course will provide the tools you need to improve your communication skills in the workplace and beyond.
Learning Objectives
- Learn how to reframe your inner dialogue
- Identify your communication strengths and weaknesses
- Know how to use the 3 V’s of communication
What You'll Learn
- Reframe your inner dialogue to build self-esteem and self-confidence
- Identify your communication strengths and weaknesses
- Apply the 3 V's of communication: verbal, visual, and vocal
- Recognize nonverbal cues in yourself and others
- Handle difficult conversations and recover from communication mistakes
- Speak confidently with individuals and in front of groups
Key Takeaways
- Communication includes both verbal and nonverbal forms, and body language and facial expressions are just as important as verbal delivery.
- Reframing your inner dialogue can help build self-esteem and boost self-confidence.
- Verbal confidence is shaped by tone, speaking slowly, and the effective use of pauses.
- The course covers finding the right words for every situation, whether speaking with individuals or in front of groups.
- The course provides tools to improve communication skills in the workplace and beyond.
Frequently Asked Questions
Who is this course for?
It is for anyone wanting to improve their communication skills in the workplace and beyond, including those looking to build working relationships and lead others.
What skills will I gain from this course?
You will develop skills as a confident communicator, including social skills, verbal communication skills, business communication, communications training, and human communication.
What does this course cover?
It covers verbal and nonverbal communication, reframing your inner dialogue, recognizing your strengths and weaknesses, the 3 V's of communication (verbal, visual, vocal), recognizing nonverbal cues, handling difficult conversations, and recovering from communication mistakes.
How will this course help me overcome anxiety?
The course shows you how to overcome anxiety and boost your self-confidence, with lessons on building self-esteem, increasing self-confidence, and verbal confidence.
What is the format of this course?
The course is organized into lessons that include an introduction, instructional topics, multiple 'Test Your Knowledge' checks, and a conclusion.
