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The Challenges of Emotional Engagement
This course explores how to recognize areas of resistance, such as gatekeepers, time, and money. It discusses how to navigate these areas and how to address…Preview the first lesson free — get full access to all 5 lessons.
Beginner Provider : Timothy Rowe 5 Lessons · 13m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
This course explores how to recognize areas of resistance, such as gatekeepers, time, and money. It discusses how to navigate these areas and how to address disengaged employees. It demonstrates how to build resilience and self-confidence and identifies the best methods for creating lasting workplace relationships. Finally, it spotlights the connection between emotional engagement and vital workplace elements such as motivation, goals, and customer service.
What You'll Learn
- Assess your team's level of disengagement
- Recognize areas of resistance such as gatekeepers, time, and money
- Apply strategies to push through resistance and increase emotional engagement
- Develop resilience and self-confidence in the workplace
- Create lasting workplace relationships
- Connect emotional engagement to motivation, goals, and customer service
Key Takeaways
- The course explains how to recognize areas of resistance, including gatekeepers, time, and money, and how to navigate them.
- It addresses how to handle disengaged employees and when to push through resistance versus when to let go.
- Building resilience and self-confidence is presented as a foundation for creating lasting workplace relationships.
- Emotional engagement is connected to vital workplace elements such as motivation, goals, and customer service.
Frequently Asked Questions
What will I learn in this course?
You will learn to assess your team's level of disengagement and learn strategies to increase emotional engagement, including recognizing and navigating resistance, addressing disengaged employees, building resilience and self-confidence, and creating lasting workplace relationships.
What topics does this course cover?
It covers recognizing resistance from gatekeepers, time, and money; how to push through resistance; when to let go; developing resilience and self-confidence; and creating lasting relationships.
How does this course relate emotional engagement to the workplace?
It spotlights the connection between emotional engagement and vital workplace elements such as motivation, goals, and customer service.
Does this course address disengaged employees?
Yes. It discusses how to address disengaged employees and helps you assess your team's level of disengagement.
