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KnowledgeCity

Influence Through Interactions

In these lessons, you will learn more about the power of influence through your interactions with others. You will be able to identify methods to gain trust…
Preview the first lesson free — get full access to all 4 lessons.
Course: On-Demand
Intermediate Provider Jennifer Cohea  4 Lessons ·  7m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

In these lessons, you will learn more about the power of influence through your interactions with others. You will be able to identify methods to gain trust and practice active listening. You'll also discover specific tools for giving and receiving feedback that can transform any leader-follower relationship. You will learn the importance of diversity and working cross-functionally, which will ultimately help you develop a leadership that lasts.

What You'll Learn

  • Identify methods to gain the trust of others through your interactions
  • Practice active listening and stay open-minded when you listen
  • Apply tools for giving and receiving feedback to strengthen leader-follower relationships
  • Work cross-functionally and laterally across boundaries and role functions, moving beyond gender stereotypes
  • Create and sustain a robust team culture that supports lasting leadership

Key Takeaways

  • Influence is exercised through your interactions with others, including the ability to gain trust and listen actively.
  • Giving and receiving feedback is a tool that can transform any leader-follower relationship.
  • Leading with feedback and expectations, rather than orders, supports stronger relationships.
  • Working cross-functionally and embracing diversity helps you develop leadership that lasts.
  • Working laterally across boundaries and role functions helps create and sustain a robust team culture.

Frequently Asked Questions

What will I learn in this course?

You will learn about the power of influence through your interactions with others, including how to gain trust, practice active listening, give and receive feedback, work cross-functionally, and develop leadership that lasts.

What topics do the lessons cover?

The lessons cover gaining the trust of others, working cross-functionally and beyond gender stereotypes, being open-minded when you listen, and using feedback and expectations instead of orders.

What are the learning objectives?

The objectives are to identify ways of working laterally across boundaries and role functions, and to understand how to create and sustain a robust team culture.

Who is this course for?

This course is for those looking to strengthen leader-follower relationships and develop lasting leadership through better interactions, trust, listening, feedback, and cross-functional work.