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It covers how to convert challenging employee situations into strengths through coaching, including approaching and coaching destructive employees to make them productive, building trust and respect, adjusting the coaching process to different situations, and ensuring effective follow-up and follow-through.
You will learn how to approach and coach destructive employees and turn them into productive employees by emphasizing trust building and respect.
Because every difficult employee is different and can prompt different workplace issues and situations, so you learn to proactively review, refine, and adapt your coaching strategy to manage and overcome employee-generated difficulties.
The course includes three lessons: Coaching from Destructive to Productive; Building Trust and Effective Follow-Up; and Reviewing and Refining the Process.