Every generation is unique because of the time periods in which they lived.
Every generation is unique because of the time periods in which they lived. Each period has defining moments that contribute to the generation’s experiences and perspectives. What we experience will undoubtedly shape our values and communication styles. In this course, you will learn how to bridge the communication gaps between generations in the workplace. This will ultimately boost overall productivity and team morale. Workers in their 60s, 70s, and 80s are choosing to remain employed in various capacities to maintain their quality of life, do what they enjoy, or simply stay connected to a particular business or cause. This presents both challenges and opportunities for employers seeking to bridge generational gaps, tap into individual diversity, and build positive workplace cultures.
Learning Objectives
- Understand the five different generations in the modern workplace
- Distinguish generational characteristics
- Find common ground between the generations
- Understand differences in communication styles
Skills you’ll gain
Business CommunicationCommunication StrategiesCommunications TrainingEmployee CommunicationsHuman CommunicationManagerial CommunicationsWhat You'll Learn
- Identify the five different generations present in the modern workplace
- Distinguish the characteristics that define each generation
- Find common ground between the generations to bridge communication gaps
- Recognize differences in communication styles across generations
- Focus on behavior and performance when working across generations
- Address communication challenges that arise across generations
Key Takeaways
- Every generation is shaped by the defining moments of the time periods in which they lived, which influence their values and communication styles.
- Bridging communication gaps between generations in the workplace can boost overall productivity and team morale.
- Workers in their 60s, 70s, and 80s are choosing to remain employed to maintain their quality of life, do what they enjoy, or stay connected to a business or cause.
- An aging workforce presents both challenges and opportunities for employers seeking to bridge generational gaps and build positive workplace cultures.
- Finding common ground and embracing each generation's life experiences helps employers tap into individual diversity.
Frequently Asked Questions
What will I learn in this course?
You will learn to understand the five different generations in the modern workplace, distinguish generational characteristics, find common ground between the generations, and understand differences in communication styles.
Who is this course for?
It is designed for employers and workplace teams seeking to bridge generational gaps, tap into individual diversity, and build positive workplace cultures.
How does bridging generational communication gaps benefit a workplace?
Bridging the communication gaps between generations ultimately boosts overall productivity and team morale.
What topics does the course cover?
The course covers generational experiences, generational characteristics, finding common ground, generational differences in communication, focusing on behavior and performance, embracing life experiences, and communication challenges across generations.
What skills does this course help build?
It builds skills in business communication, communication strategies, communications training, employee communications, human communication, and managerial communications.
Transcript
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Welcome to KnowledgeCity's course, Generational Communication Gaps in the Workplace. According to labor force projections, by the year 2024, approximately one quarter of the workforce will be over the age of 55. Workers in their 60s, 70s and 80s are choosing to remain employed in various capacities to maintain their quality of life, do what they enjoy, or simply stay connected to a particular business or cause. This presents both challenges and opportunities for employers seeking to bridge generational gaps, tap into individual diversity, and build positive workplace cultures. By the end of this course, you will be able to identify the characteristics of diverse generations and recognize the importance of collaborative work relationships between different people. This will lead to a work environment that allows diversity based innovation to thrive and mentorships between generations to be easily accessible. Let's get started.
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