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Questioning Techniques for Interviewing Candidates
Master the art of asking the right questions to hire the best talentPreview the first lesson free — get full access to all 11 lessons.
Beginner Provider : KnowledgeCity 11 Lessons · 29m in Arabic, English, Spanish
Course Description
This course on Questioning Techniques for Interviewing Candidates equips you with the skills to design and conduct structured interviews that uncover candidates' skills, values, and cultural alignment. You will learn how to craft and apply open-ended, behavioral, and situational questions to build meaningful conversations and assess both technical expertise and interpersonal competencies. Probing techniques will help you clarify responses, explore thought processes, and gather key insights to make confident hiring decisions.
You will also discover how to minimize bias in interview questions to create a fair and inclusive hiring process. Applying these techniques across diverse roles and industries will help you build a structured, competency-based interview approach that aligns with your organization's goals and values. This course prepares you to develop a hiring framework that helps you identify and secure the best talent for your team. You will gain practical strategies to refine your approach to questioning. This will help you structure each interview to yield relevant, insightful, and objective evaluations.
What You'll Learn
- Utilize open-ended, behavioral, situational, technical, and competency-based questions to assess candidates
- Evaluate candidates' skills, experiences, and cultural alignment
- Design unbiased and inclusive interview questions
- Apply probing and follow-up techniques to clarify responses and explore thought processes
- Conduct structured, competency-based interviews that yield objective evaluations
Key Takeaways
- Structured interviews built around well-designed questions help uncover candidates' skills, values, and cultural alignment.
- Open-ended, behavioral, and situational questions support meaningful conversations that assess both technical expertise and interpersonal competencies.
- Probing and follow-up questions clarify responses, explore thought processes, and gather insights for confident hiring decisions.
- Minimizing bias in interview questions creates a fair and inclusive hiring process.
- A competency-based questioning approach can be applied across diverse roles and industries to align with an organization's goals and values.
Frequently Asked Questions
Who is this course for?
It is designed for those who interview candidates and want to build a structured, competency-based interview approach that aligns with their organization's goals and values to identify and secure the best talent.
What types of interview questions does the course cover?
It covers open-ended versus closed-ended, behavioral, situational, technical and skill-based, competency-based, cultural fit and values-based, and probing and follow-up questions.
What skills will I gain?
You will gain interviewing skills, the ability to support diversity, equity, and inclusion initiatives, and personnel selection skills, including crafting questions and conducting structured, effective interviews.
How does the course address fairness in hiring?
It teaches how to design unbiased and inclusive questions and minimize bias in interview questions to create a fair and inclusive hiring process.
How is the course structured?
It is organized into lessons covering each question type, with Test Your Knowledge checks, progressing from an introduction through behavioral, situational, technical, competency, cultural fit, probing, and avoiding bias in questioning.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
