Course Description
Leadership communication is vital to the success of any organization. Effective communication skills are now considered essential soft skills, and many organizations are requiring their leaders to possess these skills to help improve work relationships. Without the ability to communicate effectively, you can’t earn your employees’ support. And if you don’t have the support of your employees, your business is more likely to falter.
So how can you keep that from happening? What skills do you need to be an influential communicator and leader?
In this Considerations for Communicating as a Leader course, you’ll learn the value of influence and impact in leadership communication. You’ll discover why it’s important to be able to influence and impact employees and how to make a good and lasting first impression. We’ll also explore how to create a safe environment and leverage emotional intelligence to improve workplace communication.
What You'll Learn
- Define what leadership communication means
- Explain the value of influence and impact in leadership communication
- Make a good and lasting first impression as a leader
- Create a safe environment to improve workplace communication
- Leverage emotional intelligence to improve communication
Key Takeaways
- Leadership communication is vital to the success of any organization.
- Effective communication skills are considered essential soft skills, and many organizations require their leaders to possess them to improve work relationships.
- Without the ability to communicate effectively, a leader cannot earn employees' support, and lacking that support makes a business more likely to falter.
- Influence and impact are central to communicating effectively as a leader, including making a good and lasting first impression.
- Creating a safe environment and leveraging emotional intelligence help improve workplace communication.
Frequently Asked Questions
What will I learn in this course?
You'll learn the value of influence and impact in leadership communication, why it's important to influence and impact employees, how to make a good and lasting first impression, how to create a safe environment, and how to leverage emotional intelligence to improve workplace communication.
Who is this course for?
It is aimed at leaders, as many organizations now require their leaders to possess effective communication skills to help improve work relationships.
What topics or lessons does the course cover?
The lessons include an Introduction, The Value of Influence and Impact, Making a Good First and Lasting Impression, Creating Safety to Improve Communication, Leveraging Emotional Intelligence to Improve Communication, and a Test Your Knowledge assessment.
What skills does this course help develop?
It supports skills such as Influencing Skills, Leadership Development, Leadership Psychology, Leadership Studies, Leadership Analysis, and Managerial Communications.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.25
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
