KnowledgeCity

Supporting the LGBTQ+ Community in the Workplace

Learn how to use inclusive language, improve communication and employee experience, and overcome challenges to support the LGBTQ+ community in the workplace
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Course: On-Demand
Beginner  Provider Brian Fishbone  6 Lessons ·  17m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

In this course on Supporting the LGBTQ+ Community in the Workplace, we’ll teach you how to use more inclusive language in employee hiring, onboarding, and policies. You’ll learn to communicate more effectively in common LGBTQ+ conversations in the workplace, improve employee experience via allyship training and restroom policies, and overcome challenges from employees who are hesitant or resistant to welcome LGBTQ+ employees in the workplace.

Talking about LGBTQ+ issues in the workplace can be challenging. In this course, we’ll look at common LGBTQ+ conversations in the workplace, including coming out and using pronouns. We’ll also provide a comprehensive approach for sensitivity around gender transitioning for transitioning employees, their managers, and their coworkers. Unfortunately, there may be some employees who are hesitant or resistant to welcome LGBTQ+ employees in the workplace. We’ll explore some of the challenges these employees pose and ways to address them. These include fair treatment policies, clear policies on personal, political, and religious beliefs in the workplace, and safe space conversations designed to encourage respect and understanding among employees. We’ll also cover how to create a more inclusive employee experience via allyship training and restroom policies.

What You'll Learn

  • Use more inclusive language to support LGBTQ+ coworkers in hiring, onboarding, and policies
  • Navigate common LGBTQ+ workplace conversations, including coming out and using pronouns
  • Improve the employee experience for LGBTQ+ community members through allyship training and restroom policies
  • Identify challenges to LGBTQ+ inclusion in the workplace and apply ways to overcome them
  • Apply a comprehensive approach for sensitivity around gender transitioning for transitioning employees, their managers, and coworkers
  • Address resistance to LGBTQ+ inclusion using fair treatment policies, clear policies on personal beliefs, and safe space conversations

Key Takeaways

  • Inclusive language can be applied across employee hiring, onboarding, and policies to support LGBTQ+ coworkers.
  • Common LGBTQ+ workplace conversations include coming out and using pronouns.
  • A comprehensive approach to gender transitioning addresses transitioning employees, their managers, and their coworkers.
  • Challenges from hesitant or resistant employees can be addressed through fair treatment policies, clear policies on personal, political, and religious beliefs, and safe space conversations.
  • A more inclusive employee experience can be created via allyship training and restroom policies.

Frequently Asked Questions

What will I learn in this course?

You'll learn to use more inclusive language in hiring, onboarding, and policies, navigate common LGBTQ+ workplace conversations such as coming out and using pronouns, improve the employee experience through allyship training and restroom policies, and identify and overcome challenges to LGBTQ+ inclusion.

Does the course cover gender transitioning?

Yes. It provides a comprehensive approach for sensitivity around gender transitioning for transitioning employees, their managers, and their coworkers.

How does the course address employees who are hesitant or resistant to LGBTQ+ inclusion?

It explores the challenges these employees pose and ways to address them, including fair treatment policies, clear policies on personal, political, and religious beliefs in the workplace, and safe space conversations designed to encourage respect and understanding.

What topics are included in the lessons?

The course includes Introduction, Inclusive Language, Communication, The Employee Experience, Overcoming Challenges, and a Test Your Knowledge section.

What skills does this course help develop?

It builds skills in diversity and inclusion, diversity, equity and inclusion policies and initiatives, diversity management, diversity training, and workplace diversity.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).