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Project Quality Management
Learn about the fundamentals of project quality management, its processes, and techniques.Preview the first lesson free — get full access to all 19 lessons.
Essential Provider : Manish Bansal 6 chapters · 19 Lessons · 1h 2m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Like any other project constraint, quality is an integral element of project management. In this course, we’ll discuss how to apply quality planning, quality assurance, and quality control principles to the projects you manage. That includes how to properly define and measure a project’s inputs and outputs, as well as tools and techniques for analyzing processes and exposing inefficiencies. We’ll also discuss the different approaches to quality management departments or organizations may take, and why choosing the right approach is key to success.
In this Project Quality Management course, you'll learn how project quality is defined, planned, managed, and controlled. We’ll cover tools and techniques to assist you with quality management, and we’ll also delve into what role the project manager plays throughout the quality management process.
What You'll Learn
- Understand how project quality is defined, planned, managed, and controlled
- Describe the project manager's role throughout the quality management process
- Explore the processes behind project quality management, including quality planning, quality assurance, and quality control
- Apply the inputs, tools and techniques, and outputs of quality planning, quality assurance, and quality control
- Analyze processes and expose inefficiencies using quality management tools and techniques
- Compare the different approaches organizations may take to quality management
Key Takeaways
- Quality is an integral element of project management and, like any other project constraint, must be planned, managed, and controlled.
- Project quality management is structured around three principles: quality planning, quality assurance, and quality control.
- Each quality process has defined inputs, tools and techniques, and outputs that guide its execution.
- Tools and techniques help analyze processes and expose inefficiencies, and require properly defining and measuring a project's inputs and outputs.
- Choosing the right quality management approach for the department or organization is key to project success.
Frequently Asked Questions
What does this Project Quality Management course cover?
The course covers how project quality is defined, planned, managed, and controlled, including the quality planning, quality assurance, and quality control processes with their inputs, tools and techniques, and outputs, as well as the project manager's role throughout the quality management process.
What skills will I gain from this course?
The course builds skills in quality management, quality management systems, project management, construction quality management, and software quality management, and relates to project management certification.
Will I learn the tools and techniques used in quality management?
Yes. The course explains the tools and techniques used in quality management across quality planning, quality assurance, and quality control, including how to analyze processes and expose inefficiencies.
Does the course explain the project manager's role in quality?
Yes. One of the learning objectives is to describe the project manager's role in quality management, and the course delves into what role the project manager plays throughout the quality management process.
What different approaches to quality management are discussed?
The course discusses the different approaches to quality management that departments or organizations may take and why choosing the right approach is key to success.
Professional Certifications and Continuing Education Units (CEUs)
International Institute of Business Analysis (IIBA®)
Continuing Development Units (CDUs): 1.25
Project Management Institute (PMI®)
Professional Development Units (PDUs): 1.25
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
