Course Description
Statistics show that as much as 90% of the time a project manager spends in providing project direction involves some form of communication, and communication has been identified as one of the single greatest reasons for project success or failure. In this Understanding Communication and Project Stakeholders course, you will discover types of project communication, the importance and value of communication, and how documentation is used as a form of project communication. Effective project communication is necessary to ensure that you get the correct information and data to the correct individual at the correct time and using the appropriate method of delivery and format in a manner that is cost-effective. As a project manager, you should be able to identify the communication channels, the information to be provided and received, and what skills are needed to help you communicate effectively with multiple project stakeholders. This course is designed to help you improve communication and the overall success of your projects.
What You'll Learn
- Define project communication and explain its importance and value
- Identify project communication channels and types
- Answer key questions about project communications
- Categorize project documentation as a form of communication
- Analyze stakeholder interests through stakeholder analysis
Key Takeaways
- As much as 90% of the time a project manager spends providing project direction involves some form of communication.
- Communication has been identified as one of the single greatest reasons for project success or failure.
- Effective project communication ensures the correct information reaches the correct individual at the correct time using the appropriate method and format in a cost-effective manner.
- Documentation is used as a form of project communication.
- A project manager should be able to identify communication channels, the information to be provided and received, and the skills needed to communicate effectively with multiple project stakeholders.
Frequently Asked Questions
Who is this course for?
It is designed for project managers who want to improve communication and the overall success of their projects by communicating effectively with multiple project stakeholders.
What does this course cover?
It covers the types of project communication, the importance and value of communication, how documentation is used as a form of project communication, project communication channels, and stakeholder analysis.
What skills will I gain from this course?
The course develops skills in communication planning, construction communication, managerial communications, project communications, project stakeholders, and stakeholder communications.
What topics are included in the lessons?
Lessons include The Importance and Value of Communication, Communication Types, Communication in the Project Environment, Documentation Is Communication, Organization and Project Documentation, Stakeholder Analysis Parts 1 and 2, and a Test Your Knowledge assessment.
What will I be able to do after completing this course?
You will be able to define project communication, identify project communication channels, answer key questions about project communications, categorize project documentation, and analyze stakeholder interests.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
