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Constructive Criticism Best Practices

Discover the best practices for giving constructive criticism
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Intermediate Provider Erica Simpson  5 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

There are numerous ways to approach the situation when you deliver constructive criticism, but there are also specific practices you can follow to make the feedback you do give more effective. In these lessons on Constructive Criticism Best Practices, you’ll learn how you can become more efficient and effective when you deliver constructive criticism. You’ll also learn how to keep an employee focused on one improvement at a time, how to communicate results effectively, and how to best follow up with them.

These practices can help you get better results from coaching your employees, putting them in the best possible position to succeed. These practices will help you keep employees motivated, moving in the right direction, and comfortable throughout the entire constructive criticism process. While you might not be able to control what an employee does with the constructive criticism you give them, using the practice from these lessons can help you manage those potential outcomes more effectively.

What You'll Learn

  • Identify best practices for coaching employees when delivering constructive criticism
  • Keep an employee focused on one improvement at a time
  • Recognize what generalizations are and how to avoid them
  • Communicate results effectively to employees
  • Follow up with employees after delivering constructive criticism

Key Takeaways

  • Specific practices can make the constructive criticism you give more effective and efficient.
  • Keeping an employee focused on one improvement at a time helps them move in the right direction.
  • Avoiding generalizations and communicating results effectively are part of giving better feedback.
  • Following up with employees supports better coaching outcomes.
  • While you cannot control what an employee does with feedback, these practices help you manage potential outcomes more effectively and keep employees motivated and comfortable.

Frequently Asked Questions

What will I learn in this course?

You will learn best practices for coaching employees, how to keep an employee focused on one improvement at a time, what generalizations are and how to avoid them, how to communicate results effectively, and how to best follow up with employees.

Who is this course for?

It is for those who deliver constructive criticism and coach employees, and who want to become more efficient and effective in giving feedback.

What topics or lessons does the course cover?

The lessons include Introduction, Focus and Emphasize, Avoid Generalizations, Following Up, and Test Your Knowledge.

How can these practices help with coaching?

They can help you get better results from coaching employees, keep employees motivated and comfortable throughout the process, and manage potential outcomes more effectively.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.25

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).