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KnowledgeCity

Disadvantages of Communication Technology

Better understand and avoid the negative effects of workplace technologies
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Beginner Provider Mark Martinez  5 Lessons ·  15m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Although digital technology has many benefits, it also has its drawbacks. Maybe you have experienced the feeling of wanting to “unplug” from your technology, email, and social media. The internet, smart devices, and social media can all cause information overload, lack of productivity, distractions in the workplace, and misunderstandings among coworkers. However, understanding these risks and learning strategies to prevent them will keep you productive and happy while using communication technology.

In these lessons on Disadvantages of Communication Technology, you’ll learn about the potential drawbacks of workplace communications technologies and how to avoid them. You’ll learn that technology can sometimes cause information overload. This course will help you prevent yourself from getting distracted, while staying accountable and on-task. We will discuss how you can avoid creating misunderstandings when you communicate with others remotely.

What You'll Learn

  • Describe information overload and how to avoid it
  • Identify and avoid distractions caused by technology
  • Prevent misunderstandings when communicating remotely with coworkers
  • Recognize the potential drawbacks of workplace communication technologies
  • Apply strategies to stay accountable and on-task while using communication technology

Key Takeaways

  • Digital and communication technology offers benefits but also has drawbacks such as information overload, lack of productivity, distractions, and misunderstandings.
  • Understanding the risks of communication technology and learning prevention strategies helps you stay productive and happy while using it.
  • Technology can sometimes cause information overload, which the course shows you how to recognize and avoid.
  • Communicating remotely can create misunderstandings among coworkers, and the course discusses how to avoid them.
  • Managing distractions helps you stay accountable and on-task in the workplace.

Frequently Asked Questions

What does this course cover?

It covers the potential drawbacks of workplace communication technologies and how to avoid them, including information overload, distractions and less-personal interaction, and the potential for misunderstanding.

What will I learn from this course?

You will learn to describe information overload and how to avoid it, how to avoid distractions caused by technology, and how to avoid misunderstandings with coworkers.

What topics or lessons are included?

The lessons are Introduction, Information Overload, More Distractions and Less-Personal Interaction, Potential for Misunderstanding, and Test Your Knowledge.

Who is this course for?

It is for people who use workplace communication technology such as the internet, smart devices, email, and social media and want to avoid drawbacks like information overload, distractions, and misunderstandings while staying productive.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).