KnowledgeCity

Millennials and Gen Z in the Workplace

Build a deep understanding of who Millennials and Gen Zs are
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Course: On-Demand
Beginner  Provider Kristen Browning  5 Lessons ·  14m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

You may be noticing people of all ages in the modern workforce, and each age group seems to have different characteristics. The newer generations of employees often have their own concerns, and it’s important to understand their values so you can enjoy a functional relationship with them. We’ll discuss the basics of who Millennials and Gen Zs are, so we can learn about their general contributions and needs in the workplace.

More companies are going to be working with Millennials and Gen Zs, so it’s of the utmost importance that companies learn more about their perspectives and attitudes. You’ll know how history has shaped the way these groups approach employment. After taking this course, you will understand what Millennials and Gen Zs are likely to want from an employer. You’ll also be able to compare and contrast these generations with the ones before them based on research. There are about five generations in the workforce today, which is why it’s important to let us help you understand more about all of them.

If you manage multigenerational teams, this course will help you learn about the traditional work practices and settings that can help you retain your younger talent. You will also learn how to better connect with Millennial and Gen Z professionals. This course is designed to help you gain a sound understanding of who Millennials and Gen Zs are.

What You'll Learn

  • Understand who Millennials and Gen Zs are and their general contributions and needs in the workplace
  • Identify what each generation looks for in an employer
  • Compare and contrast Millennials and Gen Zs with the generations before them based on research
  • Recognize how history has shaped the way these groups approach employment
  • Strengthen intergenerational team connections and connect with Millennial and Gen Z professionals
  • Learn the traditional work practices and settings that can help retain younger talent

Key Takeaways

  • The modern workforce includes about five generations, each with different characteristics.
  • Understanding the values, perspectives, and attitudes of Millennials and Gen Zs supports a functional working relationship with them.
  • History has shaped the way Millennials and Gen Zs approach employment.
  • Traditional work practices and settings can help managers retain younger talent on multigenerational teams.
  • Comparing these generations with earlier ones is based on research.

Frequently Asked Questions

Who is this course for?

It is designed for those who work with or manage multigenerational teams and want to better connect with Millennial and Gen Z professionals and retain younger talent.

What will I understand after taking this course?

You will understand what Millennials and Gen Zs are likely to want from an employer and be able to compare and contrast these generations with the ones before them based on research.

What topics does the course cover?

The course covers who Millennials and Gen Z are, framing the generational gap, and connecting and empathizing with modern candidates, across lessons including an Introduction and a Test Your Knowledge section.

Why is it important to learn about these generations?

More companies are going to be working with Millennials and Gen Zs, so it is important for companies to learn more about their perspectives and attitudes.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.