Course Description
Let’s look at some tips you can use for when you want to speak with your coworkers and customers. We’ll go over some mindfulness exercises you can use to feel refreshed. You’ll also learn how you can cultivate a professional presence for yourself and your company, and how you can boost your own confidence levels.
What You'll Learn
- Practice mindfulness exercises to keep yourself from feeling drained or refreshed at work
- Cultivate a professional presence for yourself and your company
- Apply strategies for confident communication
- Boost your own confidence levels when speaking with coworkers and customers
- Use preparation tips for communicating with coworkers and customers
Key Takeaways
- Mindfulness exercises can help you feel refreshed and keep yourself from feeling drained.
- Having a professional presence is important for both yourself and your company.
- Confident communication can be developed through specific strategies.
- Preparation and the right tools support communication with coworkers and customers.
Frequently Asked Questions
What does this course cover?
It covers tips for speaking with coworkers and customers, mindfulness exercises to feel refreshed, cultivating a professional presence for yourself and your company, and strategies for confident communication.
What skills will I gain from this course?
The course is associated with skills including Business Communication, Communicating With Patients, Employee Coaching, Employee Communications, Employee Consultation, and Workplace Wellness.
What topics are included in the lessons?
The lessons are Mindfulness, Professional Presence, Confident Communication, and Test Your Knowledge.
Why are mindfulness exercises part of a communication course?
The course presents mindfulness exercises you can use to feel refreshed and to keep yourself from feeling drained while communicating at work.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.25
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
