Essential Skills Needed to Effectively Manage Staff

Name: Essential Skills Needed to Effectively Manage Staff
Author: Patrick Giambalvo

Gain a better understanding of how to manage stakeholders and business politics

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Course: On-Demand

Successfully managing other people is one of the greatest challenges a manager can face, especially when they aren't your direct subordinates. The following lessons will cover how to deal with stakeholders and internal politics. You will better understand the role of key stakeholders, and how they have an influence within your organization. You will also be introduced to some best practices for motivating your team, and managing their performance. One of the more challenging aspects of becoming a manager is accurately identifying key internal and external stakeholders. Politics exist in almost any kind of organized structure, including business. If not properly managed, politics can create a harmful workplace. These kinds of politics can serve personal interests, and negatively affect your organization. It's essential for you to navigate these politics to move the right agenda forward. To do this, you'll need to understand the role of each stakeholder in your organization. Let's discuss the relationship between business politics and stakeholders, and how this can determine your success as a manager. The first step is getting to know some important internal and external stakeholders. You can do this by arranging to meet one-on-one with them. For example, you could ask an important investor to lunch to discuss their ideas, and elicit their feedback. Not only will this information help you and your team, but it's also likely that you'll develop a good relationship with this stakeholder, because you're showing interest in their opinion. You can even ask probing questions to better understand their agenda, and what each stakeholder hopes to gain. To take things a step further, you can get to know your stakeholders' interests, background, and education. These meaningful discussions may also shed light on any issues that you might not have been aware of. Outside perspectives can be useful when trying to figure out how to better lead your team. If you aren't engaged with any stakeholders, it might be difficult to reach certain goals, or meet expectations. Some may have hidden agendas, or conflicting goals, which can hinder your abilities as a manager. If you aren't able to build relationships with stakeholders, it'll be harder to get on the same page with them. Since most stakeholders have some kind of influence or role in your organization, it's your responsibility to identify which ones mostly affect your ability to lead.

Intermediate Provider : Patrick Giambalvo 4 Lessons · 11m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

These lessons will cover how to manage stakeholders and internal politics. You will gain a better understanding of the role of key stakeholders and how they have an influence within your organization. You will also be introduced to some best practices for motivating your team and managing their performance.

What You'll Learn

Identify key stakeholders and understand how they influence your organization
Navigate internal politics when managing staff and stakeholders
Discover what motivates employees and apply best practices to motivate your team
Establish clear expectations for your team from the start
Manage team performance and accountability

Key Takeaways

Understanding the role of key stakeholders helps you recognize how they exert influence within your organization.
Getting to know what motivates employees supports best practices for motivating your team.
Setting clear expectations for your team from the start is part of effectively managing performance.
Managing stakeholders, internal politics, motivation, and accountability are core skills for managing staff effectively.

Frequently Asked Questions

What does this course cover?

The course covers how to manage stakeholders and internal politics, motivating others, and managing performance and accountability, and it includes a Test Your Knowledge lesson.

What skills will I gain from this course?

The course is associated with delegation skills, people management, team management, staff management, stakeholder management, and stakeholder training.

What are the learning objectives?

You will learn how to get to know key stakeholders, discover what motivates employees, and establish clear expectations for your team from the start.

Who is this course for?

It is intended for those managing staff who want essential skills for managing stakeholders and internal politics and for motivating and managing the performance of their team.