Let's go over what the GROW model is and how to apply its core concepts to your managing style. The GROW model stands for goals, reality, options and what to do next. Each part builds off the previous one. For example, goals are defined and explained. Then the reality of achieving those goals is discussed. Options are the different ways a person can turn their goals into reality. What to do next explores the steps to be taken after goals have been defined. Through the GROW model, an individual states what they want to do, and provides information on how to do it. Having the team member establish the goals and their path to attain them is a more powerful method than telling them what they need to do. As a coach, you'll mentor employees to set and accomplish these goals. For example, Omar has outlined his goals and the path he thinks is the best way to attain them. However, he soon finds that sticking to the plan is a bit challenging because he didn't list the obstacles that he might encounter. This is where the reality part of the GROW model sets in. Omar needs to discuss this with his manager who will help guide him. Omar approaches his manager seeking options. And asks if there's a book he can read or an online training course he can take to guide him. His manager shows him a course and plays an active role in finding options that help him understand what to do next. Guiding employees in determining and setting goals is as important as providing coaching on how to accomplish them. Say the company wants to implement new training program within a department. The department manager has an idea of who they'd like to move into this new trainer position but the employee would need to enroll in a teacher education training program. The manager also needs to make sure the employee wants to be a trainer. So how should a manager handle this? The best way is to approach the employee, and gauge their interest in taking on another role. The manager can say, "I've noticed you've worked with several employees on how to use our new software, and you seem comfortable training others. The feedback from those you've trained has been great. Have you given any thought to becoming a trainer?" If the employee's interested, their manager then outlines what's involved and the next steps. This scenario shows the importance of meeting all steps of the GROW model.