Tagged: Customer Service

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Five Easy Ways to Improve Customer Service

In today’s competitive business world, customer service can be a competitive advantage for your business. If you are able to provide excellent customer service, you can produce a steady stream of repeat business and...

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4 Keys to Successful Branding

Sixty-four percent of customers say they choose brands based on shared values. If you think of a few of the brands you know and love, this is probably true for you as well. Successful...

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How to Improve Customer Relations

While customer relations are at the core of any business, it’s a responsibility often left to the most inexperienced members of a team. It will make no difference how state-of-the-art your product is, if...

5 Tips for Dealing with Customer Complaints 0

5 Tips for Dealing with Customer Complaints

We’ve all heard, “The customer is always right.” No matter the situation, more companies are placing emphasis on customer service and handling customer complaints.  According to “Understanding Customers” by Ruby Newell-Legner, it takes 12...