Tagged: Customer Service

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How to Improve Customer Relations

While customer relations are at the core of any business, it’s a responsibility often left to the most inexperienced members of a team. It will make no difference how state-of-the-art your product is, if...

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5 Tips for Handling Customer Complaints

We’ve all heard that “the customer is always right.” No matter the situation, more and more companies are placing emphasis on customer service and how to better handle customer complaints. Why? According to “Understanding...