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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

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1,040 articles
employee productivity
Business

5 Ways to Increase Employee Productivity

Employee engagement remains one of the primary factors that help determine workplace productivity and, ultimately, the success of a business. Unfortunately, less than 50 percent of Americans are...

KnowledgeCity
happy personality types happiness workplace characteristics diversity meaningful work connections diversity training
Business

5 Way to Ensure Happiness at Work

“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” — Albert...

KnowledgeCity
advance your career
Business

4 Ways to Advance Your Career During the Holidays

Many of us shift into autopilot as the holidays hit high gear, keeping our noses to the grindstone to get through the end-of-year push. Consequently, the...

KnowledgeCity
job burnout
Business

5 Powerful Techniques to Overcome Job Burnout

Job burnout is characterized by constant overwhelming stress associated with work. Burnout can be triggered by a chaotic schedule, unchallenging activities or simply too much work....

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5 Tips for Dealing with Customer Complaints
Business

5 Tips for Dealing with Customer Complaints

We’ve all heard, “The customer is always right.” No matter the situation, more companies are placing emphasis on customer service and handling customer complaints. According to...

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remote work alternative learning
Business

5 Remote Work Benefits for Employers and Employees

OWL Labs 2018 Global State of Remote Work report indicates that 56 percent of employers worldwide now offer either a completely remote work environment or a combination...

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GM stock buybacks
Business

GM Spent Double What Job Cuts Will Save on Stock Buybacks

When General Motors (GM) announced Monday it was slashing up to 14,000 jobs and pulling the plug on five manufacturing plants, the company backed the extensive...

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content marketing trends workplace trends
Business

Top 6 Content Marketing Trends for 2019

Content marketing is no longer a novelty, niche or side project. Increasingly, content marketing is now critical to overall marketing strategy. It’s 100 percent necessary to stay on...

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content marketing bad tech habits
Business

Content Marketing Basics Going Into 2019

Once a novelty niche in the marketing arena, content marketing is now its own branding powerhouse. If you have been put in charge of creating content...

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learning and development trends great leaders communication skills
Business

Top 5 Qualities of Great Leaders

Upon hearing the word leader, what comes to mind? Is it the president of the company or a manager? Generally, a leader is someone who holds...

KnowledgeCity
Business

8 Ways to Practice Mindfulness at Work

Throughout the year, work consistently ranks as one of the nation’s top stressors. In fact, a recent American Psychological Association study found that work-related stress significantly...

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