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Microsoft 365: Outlook Advanced (2023)

Customize and control your Outlook 365 account for e-mail communication and contact management
Preview the first lesson free — get full access to all 31 lessons.
Course: On-Demand
Advanced Provider Kiwanna Brackett  8 chapters ·  31 Lessons ·  2h 5m  in English 

Course Description

In these lessons, you will learn how to use advanced features for your Outlook 365 calendars, tasks, contacts, and e-mail communications. We will explore how to apply various tools to save and share information with other users. By the end of this course, you will be able to streamline your use of Outlook 365 at an advanced level.

You will understand how to edit time zones, add layout and calendar content, and manage multiple calendars. We will also explore how to use your contact area to share contact information and communicate with large groups of individuals using mail merge. You will be able to save time and improve efficiency by using automation, advanced graphics, and a data profile. In addition, we will demonstrate how to enhance e-mail content by using tables, links, and screenshots. By learning these advanced skills, you will be able to use Outlook 365 with greater efficiency and confidence.

What You'll Learn

  • Manage multiple calendars and calendar groups, edit time zones, and add holidays and workdays in Outlook 365
  • Assign tasks, change task ownership, and review advanced options for managing calendar and task items
  • Use advanced contact features to format and forward business cards, link contacts, and export or import contacts using Excel
  • Send messages to large groups using mail merge in Outlook 365
  • Enhance e-mail communication with tables, SmartArt, pictures, screenshots, hyperlinks, symbols, and stationery
  • Automate actions using rules, Quick Steps, e-mail templates, and advanced actions

Key Takeaways

  • The course teaches advanced features of Outlook 365 calendars, tasks, contacts, and e-mail communications.
  • Learners explore tools to save and share information with other users, including sharing contact information and communicating with large groups via mail merge.
  • The course covers automating tasks using rules and advanced actions to save time and improve efficiency.
  • Learners practice enhancing e-mail content with graphics such as tables, SmartArt, pictures, screenshots, links, and symbols.
  • Additional topics include archiving messages, managing folders offline, custom form fields, and creating and managing data profiles.

Frequently Asked Questions

What will I be able to do after completing this course?

By the end of the course you will be able to streamline your use of Outlook 365 at an advanced level, managing multiple calendars, contacts, tasks, and e-mail communications with greater efficiency and confidence.

What e-mail features does this course cover?

It covers enhancing e-mail content with tables, SmartArt, pictures, screenshots, hyperlinks, symbols, lines, and stationery, plus automating actions using rules, Quick Steps, e-mail templates, and advanced actions.

Does the course cover working with contacts?

Yes. You will learn to format and forward contact business cards, link contacts in Outlook 365, export and import contacts using Excel, and use mail merge to send messages to large groups.

What calendar and task topics are included?

The course covers changing workdays and adding holidays, editing and managing time zones, creating and managing multiple calendars and calendar groups, managing and assigning tasks, and changing task ownership.

Is this course for beginners?

This is an advanced course focused on advanced features of Outlook 365 for calendars, tasks, contacts, and e-mail communications.