Skip to content
KnowledgeCity

Microsoft 365: Outlook Intermediate (2023)

Enhance your Microsoft 365 Outlook skills
Preview the first lesson free — get full access to all 27 lessons.
Course: On-Demand
Intermediate Provider Kiwanna Brackett  7 chapters ·  27 Lessons ·  2h 9m  in English 

Course Description

Microsoft Outlook 365 provides features and tools to boost your confidence and efficiency in completing tasks. This course will explore ways to format email communications using various features and tools in Outlook 365. These additional features can help to create professional email communication, as well as expand your email content beyond basic text.

In this course, you will learn how to format email communications using various features and tools, as well as explore how to insert characters and objects in messages to enhance message content. You will also review ways to manage your email communication by using various search options and sharing messages with others using folders and delegation. By the end of this course, you will know how to enhance your email communication, collaborate with others, and become an effective Outlook user.

What You'll Learn

  • Format message content using the formatting features and tools in Outlook 365
  • Insert characters and objects such as tables, charts, hyperlinks, special characters, emojis, equations, and symbols to enhance messages
  • Share information by setting folder permissions and delegating access to other users
  • Personalize and customize email messages with signatures, stationery, themes, and custom themes
  • Locate items using built-in search filters, queries, and Instant Search
  • Manage email with tags, automatic replies, voting buttons, message rules, and conditional formatting

Key Takeaways

  • Outlook 365 provides features and tools that help create professional email communication and expand email content beyond basic text.
  • The course covers inserting characters and objects in messages to enhance message content.
  • Learners review ways to manage email communication using various search options and by sharing messages through folders and delegation.
  • The course addresses collaboration through sharing OneDrive, personal folders, and calendars in Outlook.
  • By the end of the course, learners will know how to enhance email communication, collaborate with others, and become an effective Outlook user.

Frequently Asked Questions

What will I learn in this course?

You will learn how to format email communications, insert a variety of characters and objects in messages, share information using folders and delegating access to other users, and personalize and customize email messages in Outlook 365.

Does this course cover sharing and collaboration in Outlook?

Yes. It covers setting folder permissions, delegating permissions and inbox access, accessing other users' folders, and sharing OneDrive, personal folders, and calendars.

How can I find and organize messages according to this course?

The course shows how to use built-in search filters and queries, Instant Search to locate items, message rules and categorization, and conditional formatting in messages.

What personalization and security features does the course include?

It includes creating and inserting signatures, digital signatures and digital IDs, applying stationery and themes, creating custom themes, and encrypting messages in Outlook.

What skills does this course relate to?

It relates to Microsoft Outlook, Email Management, Microsoft Office 365, Outlook Add-Ins, Microsoft Office Specialist (MOS) - Outlook, and Microsoft Office Specialist Master.